I've never gotten an idle fee, but I did today. Dedham Tesla Service Center plugged my car in, without asking or telling me, and left it plugged in too long. Since it was my first idle fee, Tesla waived the payment, but are threatening to stop my ability to Supercharge if I don't give them a credit card and that's my one freebie. I complained to Dedham and was told that if I got another idle fee, I could contact them and they would look into getting it waived. They have no way to remove it from my account record. So the solution is that if a couple of years from now I get an idle fee, I should contact Dedham and they might ask Tesla to waive the fee. Right. We really like our car, but the Tesla company itself is moving down towards the Registry of Motor vehicles in my regard and respect.