Just a heads up but there seems to be an odd wrinkle with idle fees going on.
So I was charging two days back at a busy charger and when I arrived, it automatically put my limit at 80%. My need was great so I upped the limit a bit, sat back to let ‘er charge. After a while I noticed that the car was no longer charging, and the 80% limit had been re-imposed. I set it back up and charged a bit longer. After a bit, I left.
Got a note this morning that I was being assessed idle fees, but because it was my first time they’d wave it. I thought this couldn’t be right so I called Tesla. Sure enough, the fees incurred even though I never left the car nor charged it all the way, but because they reset the charge limit a second time. The car stopped charging long enough to incur fines before I even noticed.
This seems like an odd situation, and one I’d have thought Tesla would not want to get involved with, resetting charge limits after you’ve already gone past those limits. The guy I talked to seemed to be aware that this could be a problem but seemed reluctant to pass the word up the line. Kinda got the impression Tesla isn’t a hurry to fix this, and it occurred to me that maybe this is a feature and not a bug, yet another way Tesla is encouraging people to not linger at the supercharger. If so it’s a sleazy one.
So word to the wise. Also be interested to hear if this has happened to anyone else.
So I was charging two days back at a busy charger and when I arrived, it automatically put my limit at 80%. My need was great so I upped the limit a bit, sat back to let ‘er charge. After a while I noticed that the car was no longer charging, and the 80% limit had been re-imposed. I set it back up and charged a bit longer. After a bit, I left.
Got a note this morning that I was being assessed idle fees, but because it was my first time they’d wave it. I thought this couldn’t be right so I called Tesla. Sure enough, the fees incurred even though I never left the car nor charged it all the way, but because they reset the charge limit a second time. The car stopped charging long enough to incur fines before I even noticed.
This seems like an odd situation, and one I’d have thought Tesla would not want to get involved with, resetting charge limits after you’ve already gone past those limits. The guy I talked to seemed to be aware that this could be a problem but seemed reluctant to pass the word up the line. Kinda got the impression Tesla isn’t a hurry to fix this, and it occurred to me that maybe this is a feature and not a bug, yet another way Tesla is encouraging people to not linger at the supercharger. If so it’s a sleazy one.
So word to the wise. Also be interested to hear if this has happened to anyone else.