TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

I'll need that service agreement

Discussion in 'Model S' started by lolachampcar, Mar 11, 2013.

  1. lolachampcar

    lolachampcar Active Member

    Joined:
    Nov 26, 2012
    Messages:
    4,443
    Location:
    WPB Florida
    I just got a parts invoice from Tesla. There were no labor hours on the invoice but there was a slot for it at $150.00 per hour! That $2400 on site service agreement is looking mighty good.
     
  2. Stoneymonster

    Stoneymonster Active Member

    Joined:
    Jan 8, 2013
    Messages:
    1,554
    Location:
    Aptos, Ca
    Yup. Posted rate at Menlo Park is $175/hr.
     
  3. lolachampcar

    lolachampcar Active Member

    Joined:
    Nov 26, 2012
    Messages:
    4,443
    Location:
    WPB Florida
    I must be getting old but that is just plain nuts.
     
  4. Plug Me In

    Plug Me In Member

    Joined:
    Nov 29, 2012
    Messages:
    580
    Location:
    Central Virginia
    That's a pretty decent rate for most physicians.
     
  5. lolachampcar

    lolachampcar Active Member

    Joined:
    Nov 26, 2012
    Messages:
    4,443
    Location:
    WPB Florida
    Well, it's a good thing we can get full service manuals for the car so we can use third party repair shops (not). Does Tesla really think they can force us to use $150 an hour labor. I like the kids I meet at the service centers but none I've met has thirty years experience fixing cars. Even that level does not command those rates.
     
  6. sp4rk

    sp4rk Banned

    Joined:
    Apr 25, 2012
    Messages:
    1,219
    Location:
    Schaumburg, IL
    Maybe not ... but no one could have 30 years fixing a Tesla.
    Find one with an electronics degree ... we're not talking about a car mechanic.
    And salaries for car mechanics are less than programmers / eee people, are they not?
     
  7. Electric1

    Electric1 Member

    Joined:
    Dec 18, 2012
    Messages:
    180
    Location:
    NJ/Lehigh Valley PA
    Better than decent arround here.
     
  8. Beavis

    Beavis Signature 991

    Joined:
    Dec 24, 2011
    Messages:
    686
    Location:
    Colorful Colorado
    When you pay for a surgeon, the hospital is separate. Remember, you are paying for the tech's time, the tools, equipment, facility, etc...plus a profit margin all wrapped up in that labor hour.
     
  9. stopcrazypp

    stopcrazypp Well-Known Member

    Joined:
    Dec 8, 2007
    Messages:
    7,037
    $150/hour is no different than what other premium car dealers may charge. $90-$100/hour is typical of standard car dealers. You can only find lower at third party places.
     
  10. jchangyy

    jchangyy Member

    Joined:
    Nov 30, 2012
    Messages:
    194
    Location:
    CA
    I used to get $75 an hour as a per diem MD.
     
  11. CapitalistOppressor

    CapitalistOppressor Active Member

    Joined:
    Jun 18, 2012
    Messages:
    1,621
    Last time I checked at the BMW dealer where I purchased my car, they were charging ~$125/hour. Considering that they compete with independent shops and that their basic skill set is widely available, I think that $150/hour for Tesla service is not that unreasonable.

    That said, I've never paid a dealer anything and I've always fixed my own cars. The Model S is the first car I've ever planned on not servicing myself.

    I'm not usually for extended warranties either, but again thats just something I plan on buying when I get my Model S. Seems almost foolish to do otherwise when you consider the unique nature of the parts on a Model S. If you have sticker shock at $150/hour for labor I'd prepare to be stunned when presented with the invoice for a new touch screen or power electronics.
     
  12. yobigd20

    yobigd20 Well-Known Member

    Joined:
    Oct 28, 2012
    Messages:
    5,793
    Location:
    Skaneateles, NY
    When would we ever have to pay that $150/hr? Is that only if you don't purchase any service agreement at all? Aren't we basically required to get at least the $600/12500 mile(or once per year) agreement or else we void warranty? If thats the case, then I would assume this $150/hr would only kick in after the 8 yr service agreement (assuming you purchase the 4yr extended warranty)?
     
  13. lolachampcar

    lolachampcar Active Member

    Joined:
    Nov 26, 2012
    Messages:
    4,443
    Location:
    WPB Florida
    All valid points.
    Tesla is the only game in town until they document their product. I believe there are some laws dealing with Mfgs having to enable 3rd party repair facilities.
    Sure, dealers try to charge those prices. I'm down the road the minute my BMW warranty expires as I can find better qualified people at independent shops.
    As for the EE degree, do not kid yourself. These are twenty something parts changers and NOTHING more. Given how Tesla has staffed up, I'd say they got a two month training session on the car and that is it.

    The real question is how Tesla will provide access to that which is novel and needs to be handled by owners or third party shops. It is not a matter of if but when. Some of their customers are accustomed to being charged north of a hundred bucks an hour for service. However, there appears to be a significant number of buyers that are stepping up to this car and they (hopefully) will not be so complacent.

    If I were Tesla, I would get out ahead of this one before it got around to biting me on my rear.
     
  14. Zextraterrestrial

    Joined:
    Mar 11, 2010
    Messages:
    3,636
    Location:
    Humboldt/Los Altos
    75$ / hour at dealerships here (Toyota / Nissan) at least a few years ago.
     
  15. Robert.Boston

    Robert.Boston Model S VIN P01536

    Joined:
    Oct 7, 2011
    Messages:
    7,842
    Location:
    Portland, Maine, USA
    Not everything that breaks is a warranty repair. E.g., a ski pole smacks into the center screen, cracking it. That's not under warranty, nor will it be cheap.
     
  16. montgom626

    montgom626 Active Member

    Joined:
    Dec 15, 2012
    Messages:
    1,339
    Location:
    USA
    That is the norm high end cars and yes, you are getting old. ;-)

    - - - Updated - - -

    Can we buy the on site service now????
     
  17. lolachampcar

    lolachampcar Active Member

    Joined:
    Nov 26, 2012
    Messages:
    4,443
    Location:
    WPB Florida
    Its on the way. Tesla has announced terms, length, coverage and cost so I am comfortable with the plan. From what others have posted, Tesla is crediting back any charges towards the plan's purchase price.

    and yes, I'm getting old but, as I tell my daughter, it beats the alternative.
     
  18. fizzazle

    fizzazle Member

    Joined:
    Jan 4, 2013
    Messages:
    83
    Location:
    los angeles
    Not for a pediatrician! I'd be lucky to get half of that!!!!!

    doesn't seem fair to compensate me at half that rate to service your baby (human) versus a mechanic servicing your baby (tesla model S)!!!

    is your child worth more than your $100k MS?!?!?!
     
  19. lolachampcar

    lolachampcar Active Member

    Joined:
    Nov 26, 2012
    Messages:
    4,443
    Location:
    WPB Florida
    Tesla can only charge what we are willing to pay. If MS owners refuse to pay that and insist that Tesla document their product, I think you will see that number come way down.

    On the physician side, there are way too many things broken with health care. You're just touching on one of them.
     
  20. Beavis

    Beavis Signature 991

    Joined:
    Dec 24, 2011
    Messages:
    686
    Location:
    Colorful Colorado
    Well, so far I have gone in for an alignment (no charge) and had them look at the rear seat belts. The 20-something part changer fixed them in a couple of minutes. I haven't been charged. So that would be $0/hour.
     

Share This Page