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I'm an idiot - Homelink

teskari

Member
Jan 20, 2021
15
13
Denver
My homelink arrived today, in a tiny box with a big 'ol sticker saying DO NOT OPEN. Of course, I paid zero attention to this and opened it, scanning the label and screaming expletives at myself the knife had just finished cutting through the label.

Anyone else accidentally opened theirs? Am I effed? Or did the tech let it slide? Not sure if I could call or just pea to the installer at arrival.
 

iamnid

Member
Dec 4, 2019
613
590
Riverside, CA
I seem to recall others who have done the same thing and the technician has installed it anyway. I think they just want to make sure you didn't get it from Ebay etc. I'm sure if you have the box still and they see it's from Tesla, they'll install it. There was even a thread where the poster installed one from Ebay and got the technician to update the software so it will work, so I'd be pretty optimistic that you can get yours installed.
 

vtplm

Member
May 9, 2018
102
108
Irvine, CA
Haha I didn't even notice the sticker. I opened it to check it out. They installed it for me a couple days ago while I was at the service center to address other issues.
 

AKAWally

Member
Dec 9, 2020
6
2
83709
My homelink arrived today, in a tiny box with a big 'ol sticker saying DO NOT OPEN. Of course, I paid zero attention to this and opened it, scanning the label and screaming expletives at myself the knife had just finished cutting through the label.

Anyone else accidentally opened theirs? Am I effed? Or did the tech let it slide? Not sure if I could call or just pea to the installer at arrival.

I opened mine, just out of curiosity. The techs at my service center didn't care, they just installed it. It took the five minutes - I didn't need an appointment and they didn't charge me for the install.
 

TomServo

Active Member
Apr 10, 2014
1,341
892
Belleville IL
A buddy bought a “used one” from a local owner, and the tech refused to install it. Now if you face a similar fate what do you do with the device. Good luck.
 

GTIgus

Member
Jan 23, 2021
16
7
Poulsbo, WA
Yeah I did the same thing as OP. Home business that receives probably 3-10 smallish boxes delivered per day. I have no reason to NOT open a box delivered to me, so I naturally just dug in to see what it was. Then I remembered I am supposed to look out for this one… Uh-oh! Seems like general consensus is that they will install anyway as long as you can reasonably prove you purchased it new from Tesla. Seriously though, my $24K VW had this built in from the factory as does my 2007 Subaru outback. An extra $300 on top of my MYP seems ridiculous!
 
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steve86

Member
Jun 4, 2020
95
31
SoCal
When I had the tech install mine, he said he didn't care if it was new or used. It just depends on the tech doing the install. Full disclosure he was installing a new one for me.
 

jeffbco

Member
Jun 7, 2020
679
380
Austin, TX
"Do not tamper with the package or installation will be voided" - I took the position that opening the box was not tampering...and BTW what does "installation will be voided" mean? Don't worry about it, it will be a non-issue.
 

73Bruin

Member
Nov 7, 2020
206
101
Torrance, CA
If I may suggest instead of the homelink for $ 300, consider this option. I installed in 15 minutes and now can open my door using siri as I approach my home. $23.99
Smart Wi-Fi Garage Door Opener Wireless Garage Door Remote, Open and Close Garage Door from Anywhere, Compatible with Amazon Alexa, Google Assistant.

https://www.amazon.com/gp/product/B072SFDKDH

That only works if your live in a single family home with no other gates to open. Not so hot for other situations (e.g. condo or apartment, a gate community, or need an opener for work). Clearly the homelink is a luxury solution as multi-button remotes can handle most of these.
 
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ArtK

Member
Jun 1, 2020
183
158
NYS
My homelink arrived today, in a tiny box with a big 'ol sticker saying DO NOT OPEN. Of course, I paid zero attention to this and opened it, scanning the label and screaming expletives at myself the knife had just finished cutting through the label.

Anyone else accidentally opened theirs? Am I effed? Or did the tech let it slide? Not sure if I could call or just pea to the installer at arrival.
No worries...I hear that Gorilla Glue is the perfect solution for almost any problem :eek:
 
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AlexParker

Member
Aug 5, 2020
141
110
Denver, CO
If I may suggest instead of the homelink for $ 300, consider this option. I installed in 15 minutes and now can open my door using siri as I approach my home. $23.99
Smart Wi-Fi Garage Door Opener Wireless Garage Door Remote, Open and Close Garage Door from Anywhere, Compatible with Amazon Alexa, Google Assistant.

https://www.amazon.com/gp/product/B072SFDKDH

I've got Homebridge/MyQ working pretty well - but the reason for me to get HomeLink is when it doesn't work - its a PITA. Second, my barn is too far away from any wifi. I do wish the Tesla came with it though. Had to buy two.
 
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jeffbco

Member
Jun 7, 2020
679
380
Austin, TX
I find the entire Homelink issue to be an interesting discussion. If the MSRP of the MY were increased $300 and Homelink was standard equipment think of all the discussions that would disappear.
 
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SDM44

Member
Aug 9, 2019
413
327
Los Angeles
When I bought the Homelink for my Model 3 about 10 months ago, I didn't open the box. When the tech came over to do the install (home install), he was actually surprised that I didn't open the box to take a look at it.

He said most people open the box to check it out, but he's able to tell if it's a new part from Tesla or a used part. Plus, they can reference the invoice for it and match the tracking number on the box. However, that was the tech working on my car. Maybe other techs may feel different about the situation.
 

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