The Trip Planner software is a good first step on helping to plan trips using the supercharger network. Tesla can and should do much more to help drivers use the supercharger network and minimize anxiety and surprises while on trips. Some specific suggestions: The Tesla website should provide usage information on each supercharger - such as the current status (how many charging stations are being used) and historical data on the periods (by week day and hour) when the supercharger is busy or at capacity. This information would help owners in properly setting expectations when planning a trip - before they start driving. The on-board software should also provide this information, plus provide more accurate projections for the superchargers on the route. Tesla should be able to provide not only the current status of each supercharger, but also the projected status of the charger when the car reaches the station (Tesla knows what cars are at the SC or are approaching the SC on trips, and can use that to predict likely usage). Plus, if it looks like a supercharger will be busy or there will be a wait, the Trip Planner could adjust the projected charging time. Providing the website information allows drivers to plan their trips, and could adjust their departure times to avoid periods when superchargers are likely to be busy. The on-board software can help to minimize anxiety drivers have about availability of charging on their route ahead - and if there is a potential problem, the sooner drivers are aware of that - they may be able to take corrective action to minimize the impact of the problems (such as driving slower/faster or charging more at the previous supercharger).