incompatible mounting solution for your roof type"

[Mj66]

Just received an email from Tesla Solar and they said "incompatible mounting solution for your roof type"
I have what I assume is a very standard tile roof see images.
Has anyone dealt with this issue?

Thanks

 

[jjrandorin]

I dont think teslas standard racking system works on them, and tesla will not use anything other than their standard racking system. I dont understand the question "has anyone dealt with this issue?" though. What do you mean by that?

If you mean "Can I force tesla to install on this roof?" the answer is "no". If you mean "Can I get solar on this roof?" the answer is "yes, from someone other than tesla who is willing to to use rack / installation techniques that will work with those fragile tiles.

 

[ptdusn]

I have similar tiles on my roof and Sunrun was able to install using type of bracket that goes under the tiles without having to cut them.

 

[holeydonut]

Are those simple clay S tiles? Tesla normally uses "tile hooks" made by Zep for these types of roofs. Not sure why they'd balk on these unless the battens under the S's are weird or those are metal tiles or something odd.

 

[Ampster]

I have what I assume is a very standard tile roof see images.

Your roof is not standard, It is a hybrid of S tiles transitioning to a flat roof. The flat roof is not flashed at the transition to the stucco stub wall. The drain is not flush with the roof, which will result in ponding. Most roofers would not touch that situation without a complete redo of the flashing, a new roof membrane and reconfiguring the drain. I used to live in a beach community where flat roofs were very common because of density and height issues. Sorry I cannot be more helpful.