Incorrect payment accusations

[Canuck]

As it is now a month later, that money isn't readily available.

So you know you owe the money, you had it, but you spent it.

Now that's a person of character.

 

[Fresco]

Same situation happened to me. I went online to pay the remaining balance due and when I checked my Tesla account it showed a $0 balance. I figured it was a mistake/system error, but figured it still needed to be paid. These types of error happen but eventually someone is going catch it, so instead of having to deal with it in the future i figured it would be best to pay what was due. I called my DS she also showed a $0 balance, however I did tell her I had not paid the balance yet so im sure it was a mistake. She called HQ they fixed it, an hour later the correct balance appeared on my Tesla account. I too thought "woo hoo i just got a huge discount on my Tesla!", but im glad I had them fix it right there and then. I paid it and went to pick up my car the same day...then happy dance with my new MS 75D white beauty!

Best of luck with your situation but i do recommend you pay to avoid any issues with Tesla. You don't want to get black listed, you might want the M3, Truck, SUV or Semi in the future

 

[Electroman]

Now.. that is how one should handle this situation. Eventually they will come after the money you owe.

 

[blc1017]

It's the responsibility of both the buyer and the seller to understand the financing, what has been paid, by whom, and what remaining amount is due. Based on your statement, Tesla made an error. Did you walk through the paperwork with them, and believe at that time that an error had been made? If so, an immediate disclosure would have been appropriate.

 

[SDRick]

Fortunately, this is really a math problem. The nice thing about math is there is only one correct answer.

 

[Clint Eastwood]

Clint: why are you concerned about why and how Tesla made this mistake? That is Tesla's problem.

You should be concerned and reflect upon why you chose not to pay at that time when you clearly knew that you owed Tesla money. Now that Tesla is after that money, why this hesitation?

There is no hesitation, I have already wired the money. I thought it a good discussion, I was wrong.

 

[FlatSix911]

Ok, well done.

 

[Canuck]

There is no hesitation, I have already wired the money. I thought it a good discussion, I was wrong.

Who said it wasn't a good discussion? We had fun piling on you...

 

[ishop4more]

It seems that everyone ignored the languge that was on the MyTesla Page:





"It’s easy to pay for your Model S using an online payment that safely and securely debits your checking or savings account.

Need to make your payment from more than one account?
Simply make multiple payments.
Financing your Model S with a third party bank?
You should see the full amount you are financing with your bank on your final payment summary.

Please have your check available when picking up your Model S, unless instructed otherwise by your delivery specialist.

If you do not see the amount, or the amount is incorrect, contact your delivery specialist or email



[email protected]."


In this case, the OP was instructed to wait for further instructions. He did the right thing and paid it.

 

[tomas]

Yes, they are glitchy on this issue. Guys, I never intended not to pay. Yes, the MVPA shows the shortfall. Yes, I was prepared to pay on delivery, and the delivery person said, no, it is paid up. My instincts do not tell me to give someone money when they tell me it is not necessary. But obviously when I got home I felt I owed 10,000. All of my friends and a lawyer in the family suggested I wait for tesla to contact me. This is what I did, and I was shocked it took this long. When I was contacted it was in a really strange way. It started with odd small talk then kept into a diatribe about reopening my tesla account. I exchanged some vague emails, and had arranged how I would wire the money. You can all judge me and insult me all you want, but I know my ethics and morality, so I simply thank you all for your contributions and mind reading of my thoughts on the matter. I thought this an interesting topic to get people to share their stories. Apparently this is something that happens with frequency, and I'm wondering how tesla can make this mistake many times and not figure out how to avoid it. No other car company have I heard of making this kind of financial miscalculation frequently.

Many of us read your original post differently. Fact is, we cannot "mind read", so all we have to go on is what you posted. It was not clear to many of us - based on original post - that you intended to pay. Very glad that you did, and will take you at your word and retract my "ethics" comment.

This is why it is important to think through posts of this type, especially those that start a thread, and make sure they say what is intended. A thread expressing surprise that Tesla's system had this fault, and asking if others had experienced same, would have received a lot of support and probably no flames!

 

[Super_Popular]

I mean this is Clint Eastwood, seems like $10K would be pocket change, and I don't mean the normal pants pocket....I mean that little tiny coin pocket in jeans

 

[Electroman]

If it turns out that it was a shortfall in payment due to their mistake, but they delivered, and now a month later they want more money, how should I proceed.

This is from the first post. What do you mean by, 'how should I proceed' ?

I am sure you are not asking if you should be doing wire transfer, or send a personal check or bank check or transfer funds from your checking account.

 

[Max*]

This is from the first post. What do you mean by, 'how should I proceed' ?

I am sure you are not asking if you should be doing wire transfer, or send a personal check or bank check or transfer funds from your checking account.

Did you miss the title thread?

 

[AMPd]

Although details are vague, Tesla made the mistake here not the OP. Assuming the OP is willing to pay the $10K, Tesla should be willing to give some sort of ‘freebie’ for good customer relations. A few hundred dollars or so isn't going to make a break Tesla. Again, it was Tesla's error and a rather large one at that.

If the OP is unwilling to pay the $10K, Tesla should repossess the car.

No they shouldn't, OP knew about the mistake and kept quiet hoping to keep the money.
Trying to pull a fast one should not be rewarded, the only inconvenience here was caused by the OP.

If I agree to pay any amount at delivery and they tell me I don't have to, it's been paid, I'm gonna have questions. Like who paid it, where will that amount be coming from etc, I'm not just gonna agree without finding out why the terms have changed


Let's just call this thread for what it is, a person looking for others to tell him tesla is wrong and he should not pay them...

 

[AMPd]

I would do whatever the truth is. Did you pay 10K less than agreed? If so you owe them. If the roles were reversed, that's what you would want.

If the roles were reversed op would have thrown the biggest fit of his life

I still can't believe this thread, you knew you owe 10k, you brought it with you, they say no thanks it's been paid and you didn't even think to ask any questions. Of course you did! But why ask questions when you can quietly leave keeping the money to yourself!
Had they said you owe them 20k rather than the agreed upon 10, I bet you would have spoken up.

 

[Max*]

If the roles were reversed op would have thrown the biggest fit of his life

I still can't believe this thread, you knew you owe 10k, you brought it with you, they say no thanks it's been paid and you didn't even think to ask any questions. Of course you did! But why ask questions when you can quietly leave keeping the money to yourself!
Had they said you owe them 20k rather than the agreed upon 10, I bet you would have spoken up.

You're missing the point.

When the big bad organizations come to screw you, it's a tragedy. When you try to screw the big bad organizations, it's a victory!

Or so the OP thought.

 

[Science fan]

You're missing the point.

When the big bad organizations come to screw you, it's a tragedy. When you try to screw the big bad organizations, it's a victory!

Or so the OP thought.

I agree, Max. But Tesla is not a big, bad organization. I see it as a wonderful company that is working toward making this a better world. While I do not particularly like paying for the privilege of being a part of that, I have done so and am hoping that they make good use of the money I paid for my S 70. When I think of big, bad organizations, I think of the large banks, like Citibank, Chase, Wells Fargo, Bank of America, Prudential, etc.. They are as crooked as the day is long; many unindicted co-conspiritors who are parasites on society. They do not make this a better world (their expensive PR to the contrary) and, should I have a chance to turn the tables on them, I would, without a shred of regret, jump on the opportunity.

 

[Max*]

I agree, Max. But Tesla is not a big, bad organization. I see it as a wonderful company that is working toward making this a better world. While I do not particularly like paying for the privilege of being a part of that, I have done so and am hoping that they make good use of the money I paid for my S 70. When I think of big, bad organizations, I think of the large banks, like Citibank, Chase, Wells Fargo, Bank of America, Prudential, etc.. They are as crooked as the day is long; many unindicted co-conspiritors who are parasites on society. They do not make this a better world (their expensive PR to the contrary) and, should I have a chance to turn the tables on them, I would, without a shred of regret, jump on the opportunity.

I thought it was pretty obvious that my comment was tongue in cheek.

 

[Science fan]

Not all that obvious to me, as I do not know you. In any event, it gave me a chance to air my opinion. Thanks.

 

[Electroman]

When OP asked "how should I proceed?", perhaps he thought he would get responses like, "hire an attorney and sue them for mental anguish", "ignore them, they can't do a thing now that you have your car", "good for you, way to go man" ..!