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Independent Roadster Service & Repair Shops

Discussion in 'Roadster 2008-2012' started by Roadster, Aug 25, 2019.

  1. Roadster

    Roadster JdeMO Powered

    Joined:
    Dec 10, 2016
    Messages:
    1,082
    Location:
    SoCal
    I don't believe we have a running list of these so let's compile them in one thread. Below are the ones I'm aware of in the U.S. at the moment. If there are any others I've missed or as new ones are discovered, please feel free to add them.

    NOTE: only list shops we've confirmed have the knowledge, personnel and resources to service, support and/or repair our cars. EU, AU, HK and JP owners feel free to contribute as well.


    grubermotorcompany.png
    Gruber Motor Company
    21 W Lone Cactus Dr.
    Phoenix, AZ 85027 United States
    Toll Free: (800) 658-5883
    Phone: (602) 863-2655
    Fax: (602) 257-4313
    Owner: Pete Gruber
    Email: [email protected]
    TMC Contact(s): @petergrub, @racevpr

    Business Hours
    Mon: 7:00 AM – 5:00 PM
    Tue: 7:00 AM – 5:00 PM
    Wed: 7:00 AM – 5:00 PM
    Thu: 7:00 AM – 5:00 PM
    Fri: 7:00 AM – 5:00 PM
    Sat: Closed
    Sun: Closed


    executivemotorwerkz.png
    Executive Motorwerkz
    14117 S Western Ave. Unit C
    Gardena, CA 90249 United States
    Phone: (323) 577-9706
    Owner: Javier Ramirez
    Email: [email protected]
    TMC Contact(s): @ExecMotorwerkz

    Business Hours
    Mon: 8:00 AM – 6:00 PM
    Tue: 8:00 AM – 6:00 PM
    Wed: 8:00 AM – 6:00 PM
    Thu: 8:00 AM – 6:00 PM
    Fri: 8:00 AM – 6:00 PM
    Sat: 8:00 AM – 3:00 PM
    Sun: Closed


    medlockandsons.png
    Medlock & Sons Tesla and EV Service Center
    1505 SW 112th St.
    Seattle, WA 98146 United States
    Phone: N/A (@mods please update once known)
    Owner: Carl Medlock
    Email: [email protected]
    TMC Contact(s): @CM_007

    Business Hours
    Mon: 9:00 AM – 5:00 PM
    Tue: 9:00 AM – 5:00 PM
    Wed: 9:00 AM – 4:00 PM
    Thu: 9:00 AM – 5:00 PM
    Fri: 9:00 AM – 5:00 PM
    Sat: Closed
    Sun: Closed
     
    • Informative x 3
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  2. Roadster

    Roadster JdeMO Powered

    Joined:
    Dec 10, 2016
    Messages:
    1,082
    Location:
    SoCal
    Some recent videos on Gruber and Medlock respectively:



     
  3. LeoNordic

    LeoNordic Member

    Joined:
    Apr 12, 2015
    Messages:
    50
    Location:
    Sweden
    I Think I have read something about a Company called "GS Technology" i Switzerland or something like that. Anyone elese know?

    There are also some that say that "Autoskadestuen" in Denmark does some repairs on Roadster. Got a post on Facebokk from someone working there saying that they work on Roadsters. Anyone kelse know?
     
    • Helpful x 1
  4. DrivingTheFuture

    Joined:
    Oct 21, 2015
    Messages:
    882
    Location:
    United States
    No Midwest or east coast? Does anyone know if any of these guys are willing to be flown out to vehicles? Much cheaper to ship a person than a car
     
  5. backmost

    backmost Member

    Joined:
    Jun 23, 2017
    Messages:
    219
    Location:
    Middletown, NY
    I definitely would be open to that, would include meals and beer!
     
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  6. im4uttx

    im4uttx Supporting Member

    Joined:
    May 28, 2019
    Messages:
    106
    Location:
    Spicewood, TX
    The flip side of that is to have all the tools and parts required to make repairs "on the road" for the repair guy. Seems like most issues are related to PEM service, poor workmanship in taking it apart and putting it back together, causing more issues. Many of the owners here already do their own PEM cleaning, probably due to lack of capability locally to them, as much as anything else.

    PEM cleaning takes a couple hours, probably, for an experienced service guy, all tools in place, etc. Is it worth much more than the $600 Tesla charges to make sure it's done correctly?

    Now, if the repairs are more extensive, for any of a variety of reasons, then, it might be possible to fly an expert in, or better yet, have a "moblle service" setup with all needed equipment and road trip across the country to do scheduled repairs. Anything special needed for a repair would get shipped overnight to complete the repair as soon as possible.

    But, finding someone who is willing to travel to do work on roadsters might be difficult...

    The low number of roadsters generally means there isn't going to be enough work on roadsters alone to make it worthwhile for someone to do this as a stand-alone business, unless all roadster owners in an area group together to have work done at a specific time and have an expert come in for a couple weeks to a repair facility willing to allow this expert to use their facility.

    It's a nice idea, but not sure how feasible it would be....sadly.
     
  7. gregd

    gregd Active Member

    Joined:
    Dec 31, 2014
    Messages:
    2,164
    Location:
    CM98
    If there are, say, a thousand Roadsters still operational in the US, that's still 3/day that could "need" some form of annual service, if only to change the fluids that have been sitting for the past years. A roving team of well trained mechanics could certainly make a go of it. Sort of a traveling minstrel show, touring the country, keeping our beloved cars on the road. I certainly would pay considerably more to have my car serviced by someone I know will do it right, and not leave it out in the sun for days until they get around to it. This is not a "shade tree" sort of car.
     
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  8. shrink

    shrink Supporting Member

    Joined:
    May 21, 2013
    Messages:
    795
    Location:
    Phoenix, AZ
    I know Javier traveled to AZ a few months ago to do some work on a Roadster out here (not mine). Tony Williams used to travel to install the Roadster CHAdeMO modification.

    It certainly can’t be a standalone business but perhaps a scheduling regional trips for enough owners in an area could be more viable at some point?

    That’s for our cherished experts to decide.

    I’m personally struggling with this. I had planned on moving my Roadster to the Big Island of Hawaii earlier this year until I experienced my Tesla SC-induced PEM issues. Now, I’m not comfortable having my Roadster too far away from Gruber’s support. Service in Hawaii would be via a mobile tech from Honolulu with questionable Roadster experience. I still don’t know what I’m going to do, but I’m very disappointed lack of confidence in Tesla’s Roadster support is stopping me from moving the Roadster to Hawaii, where it would be incredibly fun and in a less harsh environment than the Phoenix desert.
     
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  9. DanielFriederich

    Joined:
    Feb 5, 2015
    Messages:
    180
    Location:
    Neusatdt/W., Germany
    There's GS Technology in Berg, Switzerland
    I had my PEM repaired there - good work

    There's warden_clyffe (Conrad Buck) in the mid of Germany doing Roadster work (like PEM insulation eg)
    He meanwhile fixed quite a few Roadsters
     
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  10. thomas.rueesch

    Joined:
    Feb 1, 2012
    Messages:
    35
     
    • Informative x 1
  11. ExecMotorwerkz

    Joined:
    Aug 29, 2018
    Messages:
    24
    Location:
    Gardena CA
    Hello Everyone yes I can travel to perform work on roadsters will just need to work around the schedule to slow the shop down while I'm traveling
     
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  12. ExecMotorwerkz

    Joined:
    Aug 29, 2018
    Messages:
    24
    Location:
    Gardena CA
    Also we are expanding to a bigger location grand opening coming soon will keep you guys updated
     
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  13. im4uttx

    im4uttx Supporting Member

    Joined:
    May 28, 2019
    Messages:
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    Location:
    Spicewood, TX
    Only thing left is to open "destination" repair facilities... :)
     
  14. shrink

    shrink Supporting Member

    Joined:
    May 21, 2013
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    Location:
    Phoenix, AZ
    Would you be willing to fly to Kona if I ship my Roadster out there? :) I have plenty of frequent flyer miles on Hawaiian Airlines...
     
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  15. ExecMotorwerkz

    Joined:
    Aug 29, 2018
    Messages:
    24
    Location:
    Gardena CA
    Yes would gladly go it's been years since I've been to the islands to service cars back in Tesla days
     
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  16. hmbprius

    hmbprius Supporting Member

    Joined:
    May 28, 2019
    Messages:
    38
    Location:
    Half Moon Bay CA 94019
    Hope you or someone opens a northern CA shop soon....lots of tesla's up here but service well, seemingly a challenge even with 3 options......
     
  17. hmbprius

    hmbprius Supporting Member

    Joined:
    May 28, 2019
    Messages:
    38
    Location:
    Half Moon Bay CA 94019
    And we are close to wine country ;):cool:
     
  18. X.l.r.8

    X.l.r.8 Supporting Member

    Joined:
    Feb 18, 2018
    Messages:
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    Location:
    Toronto/Miami
    I home they vine north, there’s 3 of us :( but I don’t think that’s the best business plan
     
  19. rudholm

    rudholm Member

    Joined:
    Aug 13, 2017
    Messages:
    161
    Location:
    Los Angeles, CA
    How do you even make a service request with Tesla? The app doesn't support Roadsters and you can't make appointments by phone anymore.
     
  20. AEdennis

    AEdennis Active Member

    Joined:
    Jul 23, 2013
    Messages:
    2,471
    Walnut/Pomona service center in Southern California is where they do Roadsters...
     

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