Inspecting car the day prior to 'Delivery' date

[fonger]

My delivery date is set for 12/18 but I wanted to see/inspect the car before hand as not to feel rushed. The 510 number say that the car is already at the pick up location however I won't be able to inspect it till delivery date. Is this true? I have read that other on this forum were able to visit the service center the day before to look over the car.

 

[nate704]

They will give you plenty of time to do whatever you want to do before you accept the delivery, so what is the rush?

 

[tyler_k1]

They might be trying to prep the car for delivery. I would imagine nothing stops you from driving by and taking a quick look if you find it in the parking lot.

 

[alexcue]

From my experience, you will not feel rushed unless you are nearing closing time or it's getting dark. Have your checklist ready and go thru it. Make sure you open doors and frunk/trunk and look closely. My only complaint was the back seat head rests and back were very very dirty. They came out and cleaned it up for me, rather apologetically and made sure i was taken care of. Like I said work everything you can visually. My gaps weren't that bad. 2 years running and have no regrets. The only thing i had to adjust myself was the Frunk bumper was a little off, so i just raised it a little and it was fine.

 

[Eto Demerzel]

I had the car delivered and they were great. Helped us setup everything and answered questions. You have a window to raise any issues so there is no rush.

 

[Pianewman]

Tesla service depends entirely on the attitude/competence of the individual SC.

Fonger: Which Service Center is delivering your car? If you post that, perhaps someone with experience with that SC will weigh in and advise you.

 

[Kokukenji]

Tesla service depends entirely on the attitude/competence of the individual SC.

Fonger: Which Service Center is delivering your car? If you post that, perhaps someone with experience with that SC will weigh in and advise you.

This. Someone above said that the delivery person was helpful during delivery whereas ours just left our car in the driveway and stood by the sidewalk waiting for their uber to pick them up, lol.

 

[fonger]

Tesla service depends entirely on the attitude/competence of the individual SC.

Fonger: Which Service Center is delivering your car? If you post that, perhaps someone with experience with that SC will weigh in and advise you.

It's the Tyson corner location in Virginia.

 

[Eto Demerzel]

This. Someone above said that the delivery person was helpful during delivery whereas ours just left our car in the driveway and stood by the sidewalk waiting for their uber to pick them up, lol.

It doesn't matter. Everyone has the same window of time regarding defects and problems. The point is, there is no need to rush or do extra visits or work as a customer.

 

[Mr. Wonderful]

With a car priced as high as a MY you shouldn't have to be concerned about QC,
but sadly, Tesla seems to consider QC an afterthought.

 

[Pianewman]

It doesn't matter. Everyone has the same window of time regarding defects and problems. The point is, there is no need to rush or do extra visits or work as a customer.

It certainly DOES matter. Inspecting the car in the presence of a SC employee allows you to file issues in real time, WITH the employee, rather than having to slog through the tedious Tesla communication tree. Some issues can be resolved on the spot, others can be arranged with the employee.

It's a matter of timing.

 

[Eto Demerzel]

It certainly DOES matter. Inspecting the car in the presence of a SC employee allows you to file issues in real time, WITH the employee, rather than having to slog through the tedious Tesla communication tree. Some issues can be resolved on the spot, others can be arranged with the employee.

It's a matter of timing.

Whatever makes you feel comfortable.
Tesla gives you a 100mile window for QC to report issues.
You shouldn't make an appt right away since there might be something that you notice while driving or 50 miles down the road.
We were very happy with the transaction process.

 

[Pianewman]

Fonger: I've sent you a PM.

 

[Mateo83]

You can likely "stop by" the lot and find it sitting outside. We saw ours just waiting to be unwrapped and inspected. They took forever to finalize paperwork, then rushed us on the inspection part.