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Installing HW3 unit!

Discussion in 'Model X' started by mtuhoop24, Nov 7, 2019.

  1. mtuhoop24

    mtuhoop24 Member

    Joined:
    Aug 25, 2018
    Messages:
    40
    Location:
    Plainfield, IL
    Went to the service center today to have them look at the leak of my passenger rear door............also have them check my battery (long other story). They informed me that I had two bulletins: 1 was to remove - Gap hiding seal - from rear door and 2 -
    Full Self-Driving Computer Retrofit, Model X (North America
    Only).

    Nice surprise indeed.
     
    • Like x 6
    • Informative x 1
  2. brur

    brur Member

    Joined:
    Nov 17, 2018
    Messages:
    336
    Location:
    Prescott AZ
    What is the time they want for putting in the new hw3
     
  3. dzmconstr

    dzmconstr Member

    Joined:
    Nov 14, 2018
    Messages:
    406
    Location:
    Virginia
    Winner winner Big Chicken DINNER!
     
    • Like x 1
  4. vinny84

    vinny84 Member

    Joined:
    Aug 6, 2018
    Messages:
    252
    Location:
    Central, NJ
    I had same experience 2 weeks ago.


     
  5. AudubonB

    AudubonB RIP Borealis 2006-2020

    Joined:
    Mar 24, 2013
    Messages:
    7,613
    If you're reluctant to divulge your car's VIN, would you at least please tell us its manufacture month/yr?

    And you, too, @vinny84.
     
    • Like x 1
  6. vinny84

    vinny84 Member

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    Central, NJ
    #6 vinny84, Nov 7, 2019
    Last edited: Nov 7, 2019
    Late 2018 MX. HW2.5, MCU2.

    Went in for tire issue. HW3.0 replacement was a surprise. However, they didn’t calibrate parking sensors and now the car beeps every time it is close to curb or other cars. Scheduled another service appt to get the sensors recalibrated.

    The service advisor said the mobile techs are not retrofitting HW3.0 yet. In my opinion scheduling a service center visit would get the HW3.0 quicker.

     
    • Informative x 1
  7. AAARSINIC

    AAARSINIC Member

    Joined:
    Nov 10, 2016
    Messages:
    227
    Location:
    Carlsbad, CA
    Someone else mentioned this same thing with their ap3 retrofit.
     
    • Informative x 2
  8. MP3Mike

    MP3Mike Well-Known Member

    Joined:
    Feb 1, 2016
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    13,658
    Location:
    Oregon
    Someone else said that it ended up being that the wrong software version was loaded into the car.
     
    • Informative x 2
  9. mtuhoop24

    mtuhoop24 Member

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    Aug 25, 2018
    Messages:
    40
    Location:
    Plainfield, IL
    Mine was manufactured in August of 2018 - I didn't get FSD until it went on sale earlier this year. I snatched it up for the $2k price they had. The guy at the service center said, " you must have bought the upgrade early". And again I didn't take it in for the HW3 unit. That was just purely a nice perk!
     
  10. brur

    brur Member

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    Nov 17, 2018
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    336
    Location:
    Prescott AZ
    how long do the techs need to make the change?
     
  11. mtuhoop24

    mtuhoop24 Member

    Joined:
    Aug 25, 2018
    Messages:
    40
    Location:
    Plainfield, IL
    I brought mine in at 9:30 yesterday (11/7) and it is still there. I think mainly because of the other issues I had - water coming when the falcon doors were opened, battery issues etc. Swamping the 2.5 board to the 3.0 board is fairly easy I have been told.
     
    • Like x 1
  12. VikH

    VikH Supporting Member

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    Nov 23, 2015
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    Midwest, USA
    Which service center?
     
  13. vinny84

    vinny84 Member

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    Aug 6, 2018
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    252
    Location:
    Central, NJ
    For my MX they took around 4 hours to swap the board and remove gap hiding seal.
     
  14. S85D

    S85D Member

    Joined:
    Jun 2, 2015
    Messages:
    621
    Location:
    Austin, TX
    MTUhoop, please go into your account and click on signature. Please add information about your car so we know the Model, Year, AP, MCU, etc. This will keep people from having to ask this information.

    Everyone that does not have a signature, please add one. My signature is below this message.

    Thanks!
     
    • Like x 1
  15. Zamp

    Zamp Member

    Joined:
    Feb 10, 2016
    Messages:
    11
    Location:
    Los Angeles, CA
    I had the same experience this week from the Van Nuys, CA service center. I took the car in for other issues and they added the two services. My X was delivered in May 2018.

    upload_2019-11-8_15-18-3.png
     
  16. Hebert

    Hebert Member

    Joined:
    Apr 28, 2019
    Messages:
    122
    Location:
    Seattle, WA
    I setup a mobile appointment to fix a leaky rear taillight on my X recently. The Mobile tech installed hw 3 as a "work with". It took him 20 minutes to install the hw3 and an hour to download and install the right software version.

    Mobile service is such a game changer.
     
    • Like x 4
    • Love x 1
  17. tyson

    tyson Member

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    Nov 13, 2016
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    Location:
    IA
    Build date?
     
    • Like x 1
  18. dragonxt

    dragonxt Active Member

    Joined:
    Oct 26, 2016
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    627
    Location:
    Bay Area
    Has anyone ever had a 2.0 computer swapped? If not that would be really funny
     
  19. Kuro68k

    Kuro68k Active Member

    Joined:
    Oct 10, 2017
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    1,311
    Location:
    Roaming
    Surprised they are doing this now with HW4 coming. Surely they aren't going to do a double retrofit, or maybe the original Model X will never get HW4.
     
    • Funny x 1
  20. RecklessFury

    RecklessFury Member

    Joined:
    Jun 25, 2019
    Messages:
    150
    Location:
    USA
    What's this about HW4? Where did you read/hear about HW4?
     

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