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Installing HW3 unit!

mtuhoop24

Member
Aug 25, 2018
40
13
Plainfield, IL
Went to the service center today to have them look at the leak of my passenger rear door............also have them check my battery (long other story). They informed me that I had two bulletins: 1 was to remove - Gap hiding seal - from rear door and 2 -
Full Self-Driving Computer Retrofit, Model X (North America
Only).

Nice surprise indeed.
 

vinny84

Member
Aug 6, 2018
292
143
Central, NJ
I had same experience 2 weeks ago.


Went to the service center today to have them look at the leak of my passenger rear door............also have them check my battery (long other story). They informed me that I had two bulletins: 1 was to remove - Gap hiding seal - from rear door and 2 -
Full Self-Driving Computer Retrofit, Model X (North America
Only).

Nice surprise indeed.
 

AudubonB

One can NOT induce accuracy with precision!
Mar 24, 2013
8,356
30,321
If you're reluctant to divulge your car's VIN, would you at least please tell us its manufacture month/yr?

And you, too, @vinny84.
 
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vinny84

Member
Aug 6, 2018
292
143
Central, NJ
Late 2018 MX. HW2.5, MCU2.

Went in for tire issue. HW3.0 replacement was a surprise. However, they didn’t calibrate parking sensors and now the car beeps every time it is close to curb or other cars. Scheduled another service appt to get the sensors recalibrated.

The service advisor said the mobile techs are not retrofitting HW3.0 yet. In my opinion scheduling a service center visit would get the HW3.0 quicker.

If you're reluctant to divulge your car's VIN, would you at least please tell us its manufacture month/yr?

And you, too, @vinny84.
 
Last edited:
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AAARSINIC

Member
Nov 10, 2016
235
146
Carlsbad, CA
Late 2018 MX. HW2.5, MCU2.

Went in for tire issue. HW3.0 replacement was a surprise. However, they didn’t calibrate parking sensors and now the car beeps every time it is close to curb or other cars. Scheduled another service appt to get the sensors recalibrated.

The service advisor said the mobile techs are not retrofitting HW3.0 yet. In my opinion scheduling a service center visit would get the HW3.0 quicker.
Someone else mentioned this same thing with their ap3 retrofit.
 

MP3Mike

Well-Known Member
Feb 1, 2016
16,442
38,388
Oregon
Went in for tire issue. HW3.0 replacement was a surprise. However, they didn’t calibrate parking sensors and now the car beeps every time it is close to curb or other cars. Scheduled another service appt to get the sensors recalibrated.

Someone else said that it ended up being that the wrong software version was loaded into the car.
 

mtuhoop24

Member
Aug 25, 2018
40
13
Plainfield, IL
Mine was manufactured in August of 2018 - I didn't get FSD until it went on sale earlier this year. I snatched it up for the $2k price they had. The guy at the service center said, " you must have bought the upgrade early". And again I didn't take it in for the HW3 unit. That was just purely a nice perk!
 

mtuhoop24

Member
Aug 25, 2018
40
13
Plainfield, IL
how long do the techs need to make the change?
I brought mine in at 9:30 yesterday (11/7) and it is still there. I think mainly because of the other issues I had - water coming when the falcon doors were opened, battery issues etc. Swamping the 2.5 board to the 3.0 board is fairly easy I have been told.
 
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VikH

Supporting Member
Supporting Member
Nov 23, 2015
1,082
1,025
Midwest, USA
I brought mine in at 9:30 yesterday (11/7) and it is still there. I think mainly because of the other issues I had - water coming when the falcon doors were opened, battery issues etc. Swamping the 2.5 board to the 3.0 board is fairly easy I have been told.

Which service center?
 

S85D

Member
Jun 2, 2015
628
709
Austin, TX
Went to the service center today to have them look at the leak of my passenger rear door............also have them check my battery (long other story). They informed me that I had two bulletins: 1 was to remove - Gap hiding seal - from rear door and 2 -
Full Self-Driving Computer Retrofit, Model X (North America
Only).

Nice surprise indeed.
MTUhoop, please go into your account and click on signature. Please add information about your car so we know the Model, Year, AP, MCU, etc. This will keep people from having to ask this information.

Everyone that does not have a signature, please add one. My signature is below this message.

Thanks!
 
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Zamp

Member
Feb 10, 2016
11
4
Los Angeles, CA
I had the same experience this week from the Van Nuys, CA service center. I took the car in for other issues and they added the two services. My X was delivered in May 2018.

upload_2019-11-8_15-18-3.png
 

Hebert

MXLR, RN1153, 7/20, Blue/Black/5/20", EDD Jan
Apr 28, 2019
149
136
Peoria, AZ
I setup a mobile appointment to fix a leaky rear taillight on my X recently. The Mobile tech installed hw 3 as a "work with". It took him 20 minutes to install the hw3 and an hour to download and install the right software version.

Mobile service is such a game changer.
 

tyson

Member
Nov 13, 2016
479
395
IA
I setup a mobile appointment to fix a leaky rear taillight on my X recently. The Mobile tech installed hw 3 as a "work with". It took him 20 minutes to install the hw3 and an hour to download and install the right software version.

Mobile service is such a game changer.
Build date?
 
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B

banned-66611

Guest
Surprised they are doing this now with HW4 coming. Surely they aren't going to do a double retrofit, or maybe the original Model X will never get HW4.
 
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