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Installing the official Tesla model 3 roof rack
- Thread starter cantdecide
- Start date
@hydrofoam will get it first on Monday as being west coast. I will be on a plane. Will try to have wife post pics if I don't see it here first.
siminoff
Member
I also just received a FedEx shipping notification about a package from Yakima... and I also have not contacted Tesla. This cannot be a coincidence. 
In the meantime, based on my my belief that the fractured clips were the result of improper heat treating, I went ahead and annealed mine this afternoon. Once the paint was gone it was easy to see that there are marks on the sheet metal from the bending die right (see pic) where the fracture is happening... these marks are also aligned with the bottom of the screw-slot.
At this point I guess I'll wait until next week when the new clips (assuming that's what they've sent) arrive before installing my roof rack.
-Mark
In the meantime, based on my my belief that the fractured clips were the result of improper heat treating, I went ahead and annealed mine this afternoon. Once the paint was gone it was easy to see that there are marks on the sheet metal from the bending die right (see pic) where the fracture is happening... these marks are also aligned with the bottom of the screw-slot.
At this point I guess I'll wait until next week when the new clips (assuming that's what they've sent) arrive before installing my roof rack.
-Mark
I also received a similar shipment notification. Scheduled for Monday delivery from Lake Oswego, OR. I never called Tesla, so it seems they are being pro-active with sending replacement clips.
Lifeinabox
Member
Did the three of you complain to Tesla? Sorry, can’t keep track of who’s who.
I got return authorization for my unopened rack but I’d look to keep it if they are sending out revised J bolts.
I got return authorization for my unopened rack but I’d look to keep it if they are sending out revised J bolts.
So it looks like if we contacted Tesla about ours being broken already we aren’t gettting these shipment notifications from Yakima. We just have to wait until the racks come back into stock, thats a raw deal becasue it sounds like that’s going to be awhile. All I want are new clips... the rest of my rack is fine.
I never contacted Tesla about this issue. I was one who installed by only hand-tightening, and haven't had any issues.
Lifeinabox
Member
TomHudson
Member
What procedure are you using for annealing? I have a programmable kiln and can anneal mine if I know temperatures and times (I haven't gotten any notice from Yakima).
Thanks!
Lifeinabox
Member
TomHudson
Member
Holy smokes! I just got the email from Tesla about the replacement clips!
OK, I have to admit this situation had me feeling pretty badly about Tesla's competence, but it seems like they are actually on top of this situation. A good thing because this could have been an incredibly BAD THING for a lot of people -- not only owners, but anyone driving behind them when roof cargo fell off.
Funny that literally two minutes after I post the message about annealing, I get the email.
OK, I have to admit this situation had me feeling pretty badly about Tesla's competence, but it seems like they are actually on top of this situation. A good thing because this could have been an incredibly BAD THING for a lot of people -- not only owners, but anyone driving behind them when roof cargo fell off.
Funny that literally two minutes after I post the message about annealing, I get the email.
I don't have an email from Tesla or Yakima... I had an earlier batch of the roofracks, so I'm guessing it is just one batch that is being replaced?
Well I'm glad that I"m not the only person having this issue. I just went to mount a ski attachment on my rack and found the clip completely sheared in two. I really hope Tesla is going to do something more than just replace the clips. This is outright dangerous and I'm lucky to have discovered it in my garage.
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This is so frustrating, you'd assume those who've been proactive, let Tesla know the problem existed, and took the trouble to send them back the racks for evaluation would be the first to enjoy the solution, not the other way around.
I think they are assuming if we reported our racks broken they need to replace the entire system, even though I explained to them that the only part needing replacement are the clips.
Now I’m stuck with a broken rack until who knows when, even though there seems to be a simple fix for the problem that others with functioning racks are already receiving.
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