Hi all, hope you’re all staying safe!
Was rear ended, and the other driver’s insurance has accepted liability.
Thought it would be a good idea to go through my insurance to take care of the repair. Went to an Tesla approved body shop and sent the estimate to the adjuster, who then communicated that the rate they were charging was too high since the damage didn’t involve sheet metal. They communicated it back to the shop, who then said that was the rate they charge for Tesla repairs regardless of the type of work, and suggested to the adjuster to help me find another Tesla approved body shop.
I’m confused as to why the adjuster (from my insurance) wanted to negotiate the rate since the other party has accepted liability. Anyone care to shed any light on this? Any ideas on how to move forward? Scratching my head...
Was rear ended, and the other driver’s insurance has accepted liability.
Thought it would be a good idea to go through my insurance to take care of the repair. Went to an Tesla approved body shop and sent the estimate to the adjuster, who then communicated that the rate they were charging was too high since the damage didn’t involve sheet metal. They communicated it back to the shop, who then said that was the rate they charge for Tesla repairs regardless of the type of work, and suggested to the adjuster to help me find another Tesla approved body shop.
I’m confused as to why the adjuster (from my insurance) wanted to negotiate the rate since the other party has accepted liability. Anyone care to shed any light on this? Any ideas on how to move forward? Scratching my head...