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Interesting Error Warning - Car may not Restart

Discussion in 'Model X' started by vangogh, Mar 12, 2017.

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  1. vangogh

    vangogh Member

    Joined:
    Sep 4, 2015
    Messages:
    356
    Location:
    Sunnyvale, Ca
    First time I've seen this error....Driving home from work, got the error and called the SC. They said it was likely nothing but to bring it in when I could so they could investigate. Since I was only 4 blocks away, I swung by and picked up a loaner. I'm glad I did. When they went to start the car, it indeed would not restart and they ended up pushing the car into a parking stall. Hopefully its just the 12v battery. I should know soon...Anyone else have this error? Have a root cause? Thanks
     
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  2. Solarman004

    Solarman004 Member

    Joined:
    Apr 27, 2016
    Messages:
    292
    Location:
    Colorado
    Other reports of this on TMC. Most cases were failed high voltage battery contacters.
     
  3. Tam

    Tam Active Member

    Joined:
    Nov 25, 2012
    Messages:
    2,359
    Location:
    Visalia, CA
    I thought there's a separate 12V battery error message if that's the case.
     
  4. vangogh

    vangogh Member

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    Sep 4, 2015
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    Location:
    Sunnyvale, Ca
    If it is failed high voltage battery contacters...I hope it is an easy repair...and not a several month wait for parts : (
     
  5. Solarman004

    Solarman004 Member

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    Apr 27, 2016
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    Location:
    Colorado
    Usually a quick repair. Could you please come back here and let us know what they find?
     
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  6. vangogh

    vangogh Member

    Joined:
    Sep 4, 2015
    Messages:
    356
    Location:
    Sunnyvale, Ca
    Got the car back after a week....they had to replace a HV harness and they replaced a noisy air suspension compressor...
    2nd issue I've had with air suspension...I hope this is not a reoccuring issue...


    Concern: Customer states: Alert appeared: Car Needs Service/Car May Not Restart,
    Corrections: Vehicle Alerts General Diagnosis
    Verified customer concern to be related to isolation faults found in front high voltage harness. Recommend replacing high voltage harness.
    Corrections: HV Harness - FJB to Front Drive Unit - Replaced high voltage harness to front drive unit per diagnosis.
    Parts Replaced or Added / Part Quantity
    HV HARN, FJB-FDU, MX (1038773-10-E) 1
    Pay Type: Warranty

    Concern: Upon inspection Technician noted air suspension compressor making excessive noise. Recommend replacement.
    Corrections: Compressor - Air Suspension Replaced air suspension compressor.
    Parts Replaced or Added / Part Quantity
    AIR SUSP COMPRESSOR (1027911-00-F) 1
    Pay Type: Warranty
     
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