Having a few software-related issues today. The car location on the map is stuck at a spot from earlier today and doesn't move. It looks like the car is parked there when I'm driving so it doesn't recognize where I'm currently at. If It's like the GPS froze and doesn't recognize the car has moved. If I try to navigate it give directions from the spot it's stuck at. The screen also doesn't recognize any other cars on the road or any lines. It's like I'm driving in a giant open space with nothing else around. And to cap it all off, the backup camera is now black. I've done about 5 soft resets and nothing changes. Is my only option a hard reset? I'd hate to lose profiles, settings, lifetime w/h calculations, etc. Or is this potentially a hardware problem with the GPS module? I've seen a bunch of people with frozen screens, backup camera issues, but haven't seen anything exactly like this.