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Invoice 48 hours before delivery?

Huggybear

Member
Jul 2, 2019
82
18
London
Just got a text to say I will get the invoice 48 hours before delivery? That dose not give much time to make the payment? Is that normal? They also say 24 hours before delivery I will get the reg once payment has been made. So that gives a 24 hour window to make payment, am I missing something?
 

freekie

Member
Sep 10, 2019
257
108
UK
To add to my confusion I received and paid invoice last week but still received similar 48h message this morning so had to phone to check all ok. Excited to be picking up my new baby next week all being well :)
 

Huggybear

Member
Jul 2, 2019
82
18
London
To add to my confusion I received and paid invoice last week but still received similar 48h message this morning so had to phone to check all ok. Excited to be picking up my new baby next week all being well :)
Did they send you an email on how to make payment, I’ve had nothing.
 

ME_UK

Member
Aug 13, 2019
215
204
Oxfordshire
Did they send you an email on how to make payment, I’ve had nothing.

Yes - should be titled "Review Your Invoice and Pay Your Balance" - was the first one I got, before a 'Rescheduled: Model 3 Delivery Appointment' email..........which is interesting, as I didn't have one scheduled ever!
 

NorfolkMustard

Active Member
Apr 18, 2019
2,147
2,089
M3P w/FSD
should be there linked in your online account. In a list of documents with the “order agreement” and “booking invoice”

if on a mobile, rotate the screen landscape to see them
 

NorfolkMustard

Active Member
Apr 18, 2019
2,147
2,089
M3P w/FSD
555282C0-1264-4479-A50C-0635EA3C189F.jpeg
 

RamsfanJim

Member
Jun 14, 2019
141
117
Leicestershire
I eventually got my correct invoice less than 24 hours before collecting car, Finance company had to pull out the stops to get money transferred in time. If it's any comfort, Tesla got MUCH more responsive to emails etc. within last 48 hours before collection... (i.e. difference between 3 weeks to get a response and 5 mins)
 
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Yev000

Active Member
May 3, 2019
1,217
790
Knaphill
Payment details:

Payment can only be received via bank transfer. Details below.


Entity Name Tesla Motors Limited
Bank Branch Citibank - Canary Wharf
Account title Tesla Motors Limited
Account No 1755 9860
IBAN No GB47CITI18500817559860
Sort Code 18 – 50 – 08
BIC / SWIFT CITIGB2L


I used RN number as reference to pay before i got the final invoice and the amount due was reflected (0) on the final invoice.

You can check if they received and credited funds in the source code. I transferred £1 first, then used the saved details to pay the rest through online banking.
 

Yev000

Active Member
May 3, 2019
1,217
790
Knaphill
This is have I have in my source code after paying in full (takes about 24 hours to appear):

"ExistingDeposit":"Your deposit of £34,655 has already been credited towards the Amount Due at Delivery."
 

Yev000

Active Member
May 3, 2019
1,217
790
Knaphill
how does that work if going through black horse? or is that for final deposit payment?

No idea, but I imagine you are only due whatever your initial deposit is supposed to be.

So if its 6k then you just need to pay another 4k? Then Backhorse pays Tesla the rest.
 

NorfolkMustard

Active Member
Apr 18, 2019
2,147
2,089
M3P w/FSD
how does that work if going through black horse? or is that for final deposit payment?
That’s where this could be done a lot better. The final invoice makes no mention of how much you pay Tesla, or BlackHorse, or how much blackhorse will pay Tesla.

you have to find your old email from codeweavers to see how much BlackHorse are funding = “Balance to finance”, and deduct that from the Tesla invoice “payment due” figure. Then pay the remainder to Tesla to the bank details on the invoice.
 
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WannabeOwner

Well-Known Member
Nov 2, 2015
5,758
2,893
Suffolk, UK
Just got a text to say I will get the invoice 48 hours before delivery? That dose not give much time to make the payment? Is that normal? They also say 24 hours before delivery I will get the reg once payment has been made. So that gives a 24 hour window to make payment, am I missing something?

Supposed to be a week, I had only a couple of days to pay mine. its supposed to be "cleared funds" too ...

You may also have a daily limit on funds-transfer out of your bank (money laundering or somesuch ... can't see how paying £40K or 40 x £1K to same-person is any different ....)

Probably easier if you are on finance, as they will be dealing with Tesla with regard s to getting the funds to Tesla

That’s where this could be done a lot better

Lots of Tesla Back Office could be a lot better, sadly. Rearranging inconvenient pick-up time for example. I had three calls, from three different people, the day before pickup just checking that I would be able to make the pickup ... otherwise Tesla are hugely wasting their time with showroom space for a car that is not going to be picked up, and could reassign the slot to someone else. Chaos.
 

booyaka76

Member
Aug 19, 2019
282
226
Ayrshire
Got the same text about an hour ago - I already had 3 final invoices in my account. All different invoice numbers as well.

Picking up Monday 25th so will wait and see towards the end of the week if anything else appears in my account, if not I'll just pay the latest invoice (they are all the same amounts/details apart from the invoice number)
 

phillcom3

Member
Jul 27, 2019
566
105
preston
That’s where this could be done a lot better. The final invoice makes no mention of how much you pay Tesla, or BlackHorse, or how much blackhorse will pay Tesla.

you have to find your old email from codeweavers to see how much BlackHorse are funding = “Balance to finance”, and deduct that from the Tesla invoice “payment due” figure. Then pay the remainder to Tesla to the bank details on the invoice.
old email? I don't have one....
 

WannabeOwner

Well-Known Member
Nov 2, 2015
5,758
2,893
Suffolk, UK
I already had 3 final invoices in my account. All different invoice numbers as well

My invoice was reversed, just after I sent the payment through ...

But that wasn't my first Tesla purchase, so i just went with the flow based on previous experience of it turning out all right in the end. But it must be unnerving for some people to be parting with a large chunk of money without actually having a hold on the goods, or the paperwork not representing the money
 

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