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Iphone 12 pro max bottom lip piece thing

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I'm still not able to charge without removing my Otterbox Symmetry case...even with a spacer. I can remove the spacer/resting bar altogether, and it doesn't matter where I place my iPhone 12 Pro Max - the case simply must be just thick enough and blocks the ability to charge.
 
I'm still not able to charge without removing my Otterbox Symmetry case...even with a spacer. I can remove the spacer/resting bar altogether, and it doesn't matter where I place my iPhone 12 Pro Max - the case simply must be just thick enough and blocks the ability to charge.

I'm having the same problem with my iPhone 12 Pro. I just upgraded my iPhone X which I also used the same symmetry case w/ popsocket. With my previous phone/case, I was able to charge through the case using the Jeda charging pad. With my new phone/case, I remove it every time.