iPhone 14 Pro

[DeafGuy]

I have a new iPhone 14Pro. The Tesla app doesn't work. After I enter my email address it goes to a white "challenge page" and locks up

 

[f308gt4]

I was having issues too. Make sure you sign out of the app, then swipe up to completely close it out. Then, open the app, sign in, and you should be good to go to pair the phone.

 

[RHinCT]

Do others carry one of the cards with them Just In Case? I do.

 

[IronCoffee_Max]

I had to uninstall the app and reinstall it. Then it worked great!

 

[Resist]

Do others carry one of the cards with them Just In Case? I do.

Why would anyone not carry it?

 

[IronCoffee_Max]

Why would anyone not carry it?

It’s in my wallet. Always. I think I’ve only been forced to use it unexpectedly once in 2 years.

 

[Level 1]

Why would anyone not carry it?

If Tesla offered an official Apple Watch app that could work as the key, I wouldn't carry a wallet at all.

 

[Mobile3228]

Sure it's Tesla's fault? I have heard that Apple's Bluetooth solution on the Apple Watch is not compatible with standard Bluetooth. There are solutions for the watch from 3rd parties, but they use LTE and/or WiFi

 

[Resist]

If Tesla offered an official Apple Watch app that could work as the key, I wouldn't carry a wallet at all.

I carry a minimalist card holder, for just a few credit cards, drivers license, health insurance card and such. So for me it's no problem to keep my Tesla key card in there too. Oh and any cash goes in my pocket, yes I carry some cash, for tipping servers.

 

[SoCalDude]

Great post. I had the same issue with the app not working. Uninstalled and reinstalled the Tesla app and it worked fine.

 

[DeafGuy]

I was having issues too. Make sure you sign out of the app, then swipe up to completely close it out. Then, open the app, sign in, and you should be good to go to pair the phone.

I did that and it didn't work. I deleted and reinstalled the app and that didn't work either. I think Tesla needs to fix the app.

 

[DeafGuy]

I was having issues too. Make sure you sign out of the app, then swipe up to completely close it out. Then, open the app, sign in, and you should be good to go to pair the phone.

Thanks for the reminder to pair the phone with the car. That was what I needed to get it to work.

 

[Resist]

Twice in 4 years the app didn't work, deleting and reinstalling the app fixed it once and the other I had to delete my phone from the car and enter it back in. These are just a few of the issues with driving a software based vehicle.

 

[cancoi]

thanks for all the insight; eventually had to sign out & sign back in to the app for it to work. Such is the digital life.

 

[CaptUAL]

Me Too with iPhone 14 Pro. Sign out, then in.

 

[Super Gizmo]

I have tried uninstalling and reinstalling the app on my new iPhone 14 Pro but no luck. When I put in the email address for my user ID it goes to a blank screen. Very frustrating.

 

[jnrandall]

Same issue here. Everything else worked, e.g. Bluetooth paired, hotspot but not the app. Going to try the suggestions above tomorrow. Thanks to all for the tips!

 

[Super Gizmo]

I have tried it several times since yesterday but the app doesn't work. Like you the Bluetooth paired but not the app.

 

[Jim in Houston]

I had a similar issue. I have a Iphone 14 Pro. I found I had to delete the Tesla App and reinstall it to get current version. Then I had to log into it again. Now it is fine.

 

[Super Gizmo]

I have uninstalled the app, turned the phone off and then turned the phone on and reinstalled the app several times since yesterday but no luck.