IPhone App Key

[Sara Sheehan]

Hi everyone
I recently updated my Tesla app, with the new setting for Passive Authentication, but my phone is not showing up in our Tesla as a key. I click the Add Key option to set up my phone as a key, and it says to continue in the app, but I’m not sure how to do that since my phone already is a key.

Everything was working fine prior to the recent app update. Is there a way to delete the key from my app so I can try and start fresh? Or a way to get my phone recognized by the car again?

Thank you!

 

[s_roick]

I would recommend removing the key from the app. Delete the app. Then re-add the car. You will need the card key to do this. Good luck.