I’ve had my Tesla 100D for 8 months. Upgraded to iPhone X a few months ago and pairing is terrible. I’m so frustrated that the two most advanced products on the market don’t work well together. Speaker phone garbled. Can’t see any contacts or previous calls. Jumps from Bluetooth to handheld randomly. I can stream music from my phone though and unlock and start from my phone. When will Tesla fix this? really disappointing.
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iPhone X pairing issues
- Thread starter Howiestock
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- iphone
ucmndd
Well-Known Member
I’ve used an iPhone X daily, since launch day, without even one of the issues you describe, so I’m not sure I’d immediately write this one off as a problem that Tesla needs to “fix”.
GaryREM
Member
arubinst
Member
Do you have an Apple Watch (especially the LTE version)?
If you do, put the Apple Watch in airplane mode and give it a try.
Bluetooth issues with Teslas and iPhone+Apple Watch are a know issue. Of course, putting the Apple Watch in airplane mode should not be a "fix" for the problem, but it is currently a workaround.
By the way, this seems to be a recurring problem with other car brands as well. There are a bunch of threads on the Apple forums about it and how getting the Apple Watch out of the equation seems to improve things.
I have no Bluetooth problems whatsoever with my iPhone X + Apple Watch (not the LTE version...) and my 5 years old Prius (waiting for my Tesla to be delivered in June). However, I test-drove a Model X for a couple of days and Bluetooth seemed to work fine.
What do you mean by speaker phone garbled?
That's an iOS security feature. When connected to the car, go to bluetooth devices on the phone settings. Click on the (i) next to the tesla and enable Sync contacts & calls
I have the same issue. Randomly when accepting a call on the car, the sounds goes to the phone.
I have a 2-month old Model S, had the same issues with my iPhone X, and couldn't get any satisfactory answers from Tesla. They kept telling me it was a firmware issue or iOS issue. Tried everything that was suggested (pairing & unpairing, rebooting my phone every time I stepped into the car, rebooting the MCU2, upgrading to newer firmware, etc.) but nothing worked and calls kept jumping between the phone and the car.
Separately, my 12V battery for my MCU2 died a couple of weeks ago and had to be replaced. As soon as I had a new 12V battery my problems with calls switching from the car to my handheld stopped and my Bluetooth connections held steady. I still have the issue that my contacts won't synch, but feels like a small victory that I can at least carry a conversation without the call jumping back and forth between the car and my phone.
So maybe ask Tesla if a weak 12V battery has anything to do with it?
Separately, my 12V battery for my MCU2 died a couple of weeks ago and had to be replaced. As soon as I had a new 12V battery my problems with calls switching from the car to my handheld stopped and my Bluetooth connections held steady. I still have the issue that my contacts won't synch, but feels like a small victory that I can at least carry a conversation without the call jumping back and forth between the car and my phone.
So maybe ask Tesla if a weak 12V battery has anything to do with it?
eJonny
Member
I have the same problem with my P100D and iPhone X. I also have an Apple Watch. I would try to suggestion to put it in airplane mode, but I currently have the car in the shop for this issue (and a separate unrelated issue).
I don't sync contacts or call history so I don't know if that is an issue, but I also have a problem with voice command hearing anything I say, at times.
I was told that they think it is a firmware issue (on the car), but they are waiting for feedback. They've kept my car for nearly a week.
I don't sync contacts or call history so I don't know if that is an issue, but I also have a problem with voice command hearing anything I say, at times.
I was told that they think it is a firmware issue (on the car), but they are waiting for feedback. They've kept my car for nearly a week.
I took delivery 3/21, Model S MCU2. Iphone X will pair, but bluetooth cuts in and out every 10 seconds or so. Doen't matter if its music or phone call. Last month Apple even gave me a new Iphone X (after multiple resets and reinstalling all the since both my wife's iphone 7 and daughter's Iphone 6 work flawlessly. Unfortunately no help. Was told be Tesla tech support that there is an issue with the Iphone X and Iphone 8 with the the 11.2 software, with the MCU2 and they are working with Apple to try and resolve it.
So my question, does anyone have an Iphone X running the latest Apple software that works with an MCU 2 car??
So my question, does anyone have an Iphone X running the latest Apple software that works with an MCU 2 car??
It likely wasn't that the battery was weak, but you got a "12V reset" by replacing the battery. Basically like unplugging your computer or modem when its locked up. I had that done early on to try and fix the MCU2 reset problem, but we've had a few software updates since then. Maybe its time to go back to the service center for another one.
tropical1
Member
Having the same problem with iPhone X and model 3, keeps switching back to phone speaker from car.
Will try watch airplane mode but it is driving me crazy
Will try watch airplane mode but it is driving me crazy
ArbitrageMan
Member
Maybe try pairing a different phone and seeing if the issues persist. That would narrow down whether the issue is with the phone, or with the car.
Jonathantuba
Member
I have just successfully paired by iPhone X with my MX after 3 weeks of trying. It looks like I had too many contacts on my iphone for it to sync. I tried again declining to transfer contacts and the iPhone paired with the Tesla no problem at all.
Hope this helps other people with this problem!
Hope this helps other people with this problem!
This is 100% a tesla issue and remains a problem. My iPhone 11 Pro pairs perfectly with other cars, I’ve tested on a Honda, a Chevy, and a Lexus. Since getting an Apple Watch, it pairs with my Tesla Y about 15% of the time without needing to
manually pair each time I use the car. has anyone found a better fix to this issue than always having the Apple Watch in airplane mode? Its amazing to me Tesla has so many problems with Bluetooth, when every other car company has had this working well for about 15 years.
manually pair each time I use the car. has anyone found a better fix to this issue than always having the Apple Watch in airplane mode? Its amazing to me Tesla has so many problems with Bluetooth, when every other car company has had this working well for about 15 years.
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