iPhone X Problem

[bakmac]

I have the latest version software on my 90 D model X. I have an iPhone X I can connect to bluetooth play music music I can dial and download all the contacts and the recent calls but when I go to make phone call it dials but I can't hear anything.
1. yes I have power cycled the iPhone
2. yes I have deleted the phone and reconnected
2. yes I have reset both screens.
I am out of options is this me or anyone else?

 

[BigMskiman]

I've had the iPhone X for about 2 weeks, and phone call audio comes in just fine.

If you hide the dial screen and hit the audio button, it should show yer Tesla X rather than iPhone X.

You may have to crank the volume up too.

 

[Need]

I don't know how the bluetooth on the MX works as ours will be delivered next week. But on my Lexus, you have to connect both Bluetooth Audio and Bluetooth Phone independently. I actually have my BT audio connected to my tablet and BT phone connected to my phone. Maybe you have only setup the connection to the BT audio and not the BT phone? The other thing is that BT volume is controlled separately than normal phone volume. The default could be very low and you may have to increase the volume on the phone when you are connected to BT.

I think if you connected BT phone to your iPhone, when you make a call on the iPhone, there should be a selector on the iPhone screen to choose between Phone, Speakerphone, and BT.

 

[NAALSET]

No issues here with iPhone X

 

[jeffro01]

Same here no issues with iPhone X in my Model S... I DID have to go into the iPhone Bluetooth settings to enable contact syncing but otherwise it's been fine.

Jeff

 

[jelloslug]

No problems with my iphone X and my Model S either.

 

[Daniellane]

I have the latest version software on my 90 D model X. I have an iPhone X I can connect to bluetooth play music music I can dial and download all the contacts and the recent calls but when I go to make phone call it dials but I can't hear anything.
1. yes I have power cycled the iPhone
2. yes I have deleted the phone and reconnected
2. yes I have reset both screens.
I am out of options is this me or anyone else?

My iPhoneX works fine as well.
Are you on iOS 11.2?
Tesla 2017.48?
Make sure volume is up using steering wheel.
Only other things to try.
1. Delete phone from Tesla, then,
2. Delete Tesla App from phone - power cycle phone.
Reinstall Tesla App on phone login & make sure App preferences are set up as you wish. (Notifications on, calendar sync on, faceID on).
Re-pair with Tesla
Cross fingers

 

[bakmac]

I am on 11.2 I tested my older iPhone 6 same issue
called Tesla and they had no idea other than have me clean out Trip, and Navigation History(no idea why)
and I promise my volume is up!

 

[jimmythefrack]

Did you try rebooting the center screen (holding both scroll wheels down)?

 

[bakmac]

Everything reset Head unit, Dash, Phone power cycled!

 

[rreedd]

Check the volume on the phone and turn it up if it is set to low. Something similar happened to me (you issue maybe different), Everything was connected but had no audio coming from the car speakers even when turned up, took me a few tries before i turned my attention to the phone and started trying different things. Sometimes it is really the simple things we overlook.

 

[ecarfan]

Check the volume on the phone and turn it up if it is set to low.

Yes, although the car volume may be turned up high if the phone volume is very low you may not be able to hear a call on the phone when it is connected to the car.

You have to check both the phone volume and the car speaker volume.

My iPhone X works fine in my X.

 

[GOPJEW]

I hate to say this, but my iPhone X works with both my S and the loaner X I had....sorry.

Perhaps it's the software on your iPhone - maybe try backing it up and reinstalling the IOS.

 

[MikeJB]

I have the latest version software on my 90 D model X. I have an iPhone X I can connect to bluetooth play music music I can dial and download all the contacts and the recent calls but when I go to make phone call it dials but I can't hear anything.
1. yes I have power cycled the iPhone
2. yes I have deleted the phone and reconnected
2. yes I have reset both screens.
I am out of options is this me or anyone else?

Having exactly the same issue on my 100d x iPhone X worked fine until this afternoon I have updated nothing ... now can’t hear anything having to resort to AirPods

Any ideas??

 

[Need]

Having exactly the same issue on my 100d x iPhone X worked fine until this afternoon I have updated nothing ... now can’t hear anything having to resort to AirPods

Any ideas??

If you have AirPods paired, you could only connect to 1 BT device at a time. Not sure if you could change priority in the BT setting but it is possible that your BT priority is set to connect to AirPods first. So if you AirPods is within 100 or so feet when you start your car, you won't be able to connect to the car unless you physically switch BT connection on you phone or turn off your AirPods.

 

[Lloyd]

I connect to multiple blue tooth sources with my 7. Typically my phone will connect to the radar detector and the car. No issues and been doing it for years.

 

[Need]

I connect to multiple blue tooth sources with my 7. Typically my phone will connect to the radar detector and the car. No issues and been doing it for years.

What about 2 Audio BT devices? My laptop could connect to both BT mouse and BT keyboard at the same time, but it cannot connect to both BT headphones and BT speakers. Maybe iPhone is made better.

 

[Lloyd]

It can only use one audio source. When connected, I can listen to music from my phone through the car, but then the radar detector audio is defaulted through the car speakers also.

 

[Need]

It can only use one audio source. When connected, I can listen to music from my phone through the car, but then the radar detector audio is defaulted through the car speakers also.

I think your radar detector is sending the data back to the radar detector app on your phone via BT. But the app on your phone is the one sending the audio to the car BT. Because you could only have 1 audio connection active.

 

[Lloyd]

Yes it pauses the music when the radar detector is active. It plays again when the radar threat is passed.