TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

iPhone XS (Max) as a key

Discussion in 'Model 3' started by m3tx, Sep 26, 2018.

  1. outie

    outie Active Member

    Joined:
    May 22, 2016
    Messages:
    2,727
    Location:
    SoCal
    My Max didn’t work very well the first few days (both car and phone arrived within a day of each other). Now it seems to work pretty consistently. Seems like they needed some break in period.
     
  2. redscott

    redscott Member

    Joined:
    Sep 10, 2018
    Messages:
    60
    Location:
    San Francisco, CA
    Went from iPhone 6S+ to iPhone XS (not max). so far have not had issues, though i did double check that background mode was enabled
     
  3. the_danimal

    the_danimal Member

    Joined:
    Jun 28, 2018
    Messages:
    299
    Location:
    Herndon, VA
    The phone as a key requires me to wake the car up from the phone before using it, at least for me. If I’m at work for 8 hours or about to head to work after a night of charging, it asks me to use the keycard. If I wake the vehicle up from the app prior, it works fine.

    Is this working as intended? I guess I never assumed I needed to first launch the app on the way to the vehicle.

    Background Refresh is set to on and Location Services is set to always. Have an iPhone Xs Max.
     
  4. outie

    outie Active Member

    Joined:
    May 22, 2016
    Messages:
    2,727
    Location:
    SoCal
    No that’s not working as intended. If I selected my Model 3 (instead of my X) in the app then it works all the time, namely opening the door unlocks the car and I can put the car in D immediately. It doesn’t matter I was charging the car prior. The only time I have an issue like yours is when I have my X selected in the app. Also have a XS max here.
     
  5. the_danimal

    the_danimal Member

    Joined:
    Jun 28, 2018
    Messages:
    299
    Location:
    Herndon, VA
    Grrr. So frustrating. Not sure what to do to fix it other than what I’m doing or reinstalling the app.
     
  6. bradhs

    bradhs Member

    Joined:
    Oct 14, 2013
    Messages:
    811
    Location:
    San Diego, CA
    XS... 0 issues, v9 firmware.
     
  7. TurboCJ

    TurboCJ Member

    Joined:
    Jul 18, 2018
    Messages:
    47
    Location:
    Richmond
    iOS 12.0.1 had a bunch of Bluetooth and WiFi bug fixes that resolved my issue. Also running v9 in the car.
     
  8. Abnoidz

    Abnoidz Member

    Joined:
    Jul 28, 2018
    Messages:
    47
    Location:
    Loma Linda
    I had an iphone X and didn't have an issue until I switched to the iphone XS max and started having issues ( not opening until I bring out my phone closer to the car) I deleted stored ipnone X key from the history and repaired my iphone XS max and so far it had gotten better. hope that helps.
     
  9. Atari2600

    Atari2600 Active Member

    Joined:
    Oct 4, 2017
    Messages:
    1,017
    Location:
    Cincinnati
    So I got a XS max 7 days ago and had no problems. I kept my 7 Plus as it will go to a suffering Android using family member but for now it's a secondary key for my car. I have had zero problems.

    Since the car and app like to always talk together I normally do not use low power mode but on the XS max I've been putting it in low power mode over night and charging it at work in the morning on a wireless desk charger. I noticed when I use low power mode my car is very reluctant to wake up remotely. When I keep the phone out of low power mode it's not a problem.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC