Is anyone else's app not working?

[GOLD.s]

When I open my app it will no longer load. I only see the car with the revoking disc around it. Is anyone else having a problem ?

 

[Trnsl8r]

When I open my app it will no longer load. I only see the car with the revoking disc around it. Is anyone else having a problem ?

Yep. Been like that for a couple of hours. Suspect something serverside is on the fritz.

 

[GOLD.s]

Yep. Been like that for a couple of hours. Suspect something serverside is on the fritz.

Thank you. Good to know its not just me.

 

[vetboy45]

Glad to hear it (that it's not my car, not that the app is not working). When the app stopped I started worrying something happened to the car. Anyone smell an update?

 

[bosgig]

Was just about to start this thread. . .you beat me to it. Haven't been able to "talk" to the car all day. I've uninstalled and reinstalled the app twice and I've rebooted the car's control panel (just in case that would make a difference). No luck. I can log into my account at the Tesla site, though, so I knew it wasn't a glitch in my account (which this thread has also confirmed!). Hopefully all will be resolved tomorrow morning!

 

[yobigd20]

Ditto. I suspect its server side upgrades for the upcoming 4.3 software.

 

[radinator]

It is working for me again. Had not been working all afternoon.

 

[Trnsl8r]

It is working for me again. Had not been working all afternoon.

Yep, same here. And there was much rejoicing.

 

[bosgig]

Me too, but had to reinstall the app again to kick it out of the endless "processing" circle

 

[steve841]

Mine seem to connect much quicker ... Both android and iOS ...

 

[doug]

Hmm.. they should return message like "server down for maintenance" or something like that instead of just leaving things spinning. Many people may not realize there is a server in between the car and the iPhone app, and then assume there is a problem with either or both.

 

[Thumper]

Tried to show a "Tesla Time" customer the charge port by using the phone app. Ugh! no luck. Now I know why.

 

[aronth5]

Hmm.. they should return message like "server down for maintenance" or something like that instead of just leaving things spinning. Many people may not realize there is a server in between the car and the iPhone app, and then assume there is a problem with either or both.

Do we know it was actually down for maintenance? Or was it an unplanned outage? Definitely agree if the former Tesla should return a message.

 

[doug]

Do we know it was actually down for maintenance? Or was it an unplanned outage? Definitely agree if the former Tesla should return a message.

We don't, just saying some sort of "server unavailable" or "vehicle unavailable" (if say you parked in an underground lot) message would be helpful so people know where the communication breakdown is.

 

[FlasherZ]

Mine reported "cannot connect to MyTesla".

 

[montgom626]

Hmm.. they should return message like "server down for maintenance" or something like that instead of just leaving things spinning. Many people may not realize there is a server in between the car and the iPhone app, and then assume there is a problem with either or both.

I would like "out to lunch". "Gone home for the day". "taking a nap". "call back later".

 

[Puyallup Bill]

What a bummer. I was setting up at a Ham radio swap meet and was going to wow my tech friends, showing them the cars parking lot location and charge status. Yeah, sure, all I got was jeers. Working now - maybe I can show off tomorrow.

 

[montgom626]

What a bummer. I was setting up at a Ham radio swap meet and was going to wow my tech friends, showing them the cars parking lot location and charge status. Yeah, sure, all I got was jeers. Working now - maybe I can show off tomorrow.

Take a picture and make your desktop.