I'll make this short to keep your attention. Purchased 2014 MS 85kwh in March with chipped up windshield. Spent hours on phone because this damage was not depicted before sale. FINALLY I was told "over the phone" that a due bill was issued for windshield. Tesla even ordered it for me. Windshield arrives 2 months later and I drop my car off, even given a loaner. Today I get a bill for approval for the windshield replacement. What!!! I go back on forth on the stupid text message with service person who says its not a due bill repair. Not only that, but my tail light full of bugs isnt covered under warranty either. I don't have the time or energy to fight over fricking text message about these issues and I'm beyond disappointed. I love my Tesla but customer service has gotten to a point that I dont know if I can enjoy ownership of this car know what I have to deal with for repairs. The bill even says "as per customer satisfaction please replace windshield, thank you". WTF!!!! No human contact, only text message, cant call service center, lies about warranty/due bills... Whos interested in buying?