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My dad hit buy on one of the inventory cars a few days ago. He is ready to take delivery, everything is filled out, money is ready, etc etc. But today the advisor called him with "good news". They have a gray one for $1200 less, only downside is it won't have free supercharging. My father told him he wants the red one he bought with free supercharging. The advisor let him know its in LA so it won't be here in time. "I thought it was in San Francisco? That is ok, we will fly down there and get it, can I pick it up tomorrow?" Advisor "uh, I don't think you can do that".
When he clicked buy the website said $79,200. Instantly the order agreement sent to him said $80,000. When asked the advisor said "oh it does that sometimes" My dad wasn't thrilled but kept moving forward. Then they throw this at him today. It sounds like they already sold the car.
My dad doesn't get the car before the tax credit is up he is going to cancel the order. This is the 3rd time he has ordered a Model S and the third time Tesla fiddled with him. The first time they took free supercharging away (it was right when they changed) the second time was around the time of the new hardware, the car they were selling him at full price didn't have the newest available so he cancelled. He said if they don't get him the car by the 30th (tax credit) he is cancelling and will never try to buy a Tesla again. He is really upset about it. I think he is right to be upset, I

I had no issues getting my Model 3, my mom (my dad took part in this) had no issues with the model 3, my brother had no issues getting his Model 3. Is this a Model S thing?

It sounds like his advisor really messed something up, is there a way to escalate the issue?

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