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Is Jeda legit?

I placed an order with Jeda last December (with an estimated delivery in January) for a charging pad and hub and still have not received it. Every month as they send me ads with sales and new products and when I get the ads I email them asking about my order. They respond that it will be shipped (the next) month due to making newer versions. okay-sure I want the newly improved versions but they have been saying ”next month” for 4 months. I was very tempted buy their cool looking charging area for inside the console but now I am wondering if they are scammers. I always have to reach out to them to ask, never once have they kept me updated on my order since I paid for it.
I suppose it is possible that they are disorganized. Has anyone had a similar experience? Or given up and asked for a refund?
 
I placed an order with Jeda last December (with an estimated delivery in January) for a charging pad and hub and still have not received it. Every month as they send me ads with sales and new products and when I get the ads I email them asking about my order. They respond that it will be shipped (the next) month due to making newer versions. okay-sure I want the newly improved versions but they have been saying ”next month” for 4 months. I was very tempted buy their cool looking charging area for inside the console but now I am wondering if they are scammers. I always have to reach out to them to ask, never once have they kept me updated on my order since I paid for it.
I suppose it is possible that they are disorganized. Has anyone had a similar experience? Or given up and asked for a refund?
They're just real poor in customer service - over promise and under deliver but I eventually received what was ordered.
 
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I ordered my Jeda last June. I gave up around October and asked for a refund.
Got the refund fairly promptly (< 1 week).
So not a flat out scam since they ignore Ferengi Rule of Acquisition #1 - Once you have their money, never give it back.

However, they also have not learned nor do they try to apply Scotty's Principle - under promise and over deliver.
They will never be thought of as miracle workers.
 
I was in similar boat as most and quite frustrated. I reached out to them via email and twitter and they were responsive, even provided a discount once when they advertised One of their sales of a product that I was waiting for.... Once you finally receive your product you will see they seem to be of pretty good quality. I have the hub and charging pad for the first generation console. Both work really well and have had no issues, have been using since December.

I went ahead and "pre ordered" the tray. They say it will deliver in Mid April, I dont know how others define Mid April but this week is Mid April to me... I do not expect to see the product till some time in May.

My advice is to hang in there!
 
If they're not a scam they quite possibly have the worst customer service around. I placed my order for a Model 3 USB hub, and wireless charger on 11/2/21. At the time none of the items were listed as being out of stock. It is now 1/31 and I haven't received anything. They don't respond to emails either. Incidentally, I continue to get spam emails from them saying that "everything in the store is on sale". Oddly, the prices are exactly what I paid for my non-existent items.
 

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