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Is Jeda legit?

BadWolf

Member
Aug 14, 2017
14
0
California
I placed an order with Jeda last December (with an estimated delivery in January) for a charging pad and hub and still have not received it. Every month as they send me ads with sales and new products and when I get the ads I email them asking about my order. They respond that it will be shipped (the next) month due to making newer versions. okay-sure I want the newly improved versions but they have been saying ”next month” for 4 months. I was very tempted buy their cool looking charging area for inside the console but now I am wondering if they are scammers. I always have to reach out to them to ask, never once have they kept me updated on my order since I paid for it.
I suppose it is possible that they are disorganized. Has anyone had a similar experience? Or given up and asked for a refund?
 

jeffbco

Member
Jun 7, 2020
566
302
Austin, TX
I placed an order with Jeda last December (with an estimated delivery in January) for a charging pad and hub and still have not received it. Every month as they send me ads with sales and new products and when I get the ads I email them asking about my order. They respond that it will be shipped (the next) month due to making newer versions. okay-sure I want the newly improved versions but they have been saying ”next month” for 4 months. I was very tempted buy their cool looking charging area for inside the console but now I am wondering if they are scammers. I always have to reach out to them to ask, never once have they kept me updated on my order since I paid for it.
I suppose it is possible that they are disorganized. Has anyone had a similar experience? Or given up and asked for a refund?
They're just real poor in customer service - over promise and under deliver but I eventually received what was ordered.
 
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techmagnetic

Member
Sep 29, 2020
81
41
Boston
I had issues with them until about early January. Have you reached out to their email address? You can try them on Twitter too. I've gotten replies from both and they are much more aggressive now regarding customer service at least from what I've seen. https://twitter.com/getjeda
 

Puma2020

Member
Jun 16, 2020
354
337
New Hampshire, USA
I ordered my Jeda last June. I gave up around October and asked for a refund.
Got the refund fairly promptly (< 1 week).
So not a flat out scam since they ignore Ferengi Rule of Acquisition #1 - Once you have their money, never give it back.

However, they also have not learned nor do they try to apply Scotty's Principle - under promise and over deliver.
They will never be thought of as miracle workers.
 

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