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Is my steering wheel supposed to look like this?

IamMark

Member
Dec 31, 2019
51
16
SF Bay Area
My new Model 3's steering wheel has what appears to be seems in the shape of a square where possibly the airbag is located. Is this how other Model 3's steering wheels look?
 

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linux-works

Active Member
Dec 23, 2019
1,609
3,213
mtn view, ca
mine does not look like that. yours is brand new? that almost looks like something was covering it and it was out in the sun (hard to tell from the photo)
 

IamMark

Member
Dec 31, 2019
51
16
SF Bay Area
This is a brand new Model 3 I picked up yesterday. I tried cleaning it, but it didn't help.

My SA mentioned something about only having 3 days/100 miles to report cosmetic issues. The service department was closed today, and driving back home took me over 100 miles. So now I can't have this or some other cosmetic issues resolved?
 

Sherlo

Member
Feb 13, 2019
348
393
SF Bay Area
This is a brand new Model 3 I picked up yesterday. I tried cleaning it, but it didn't help.

My SA mentioned something about only having 3 days/100 miles to report cosmetic issues. The service department was closed today, and driving back home took me over 100 miles. So now I can't have this or some other cosmetic issues resolved?

Just make a device appointment if need be and post pics when you do. I’d imagine that won’t be a problem if you document it now given your mileage/timeframe.
 

IamMark

Member
Dec 31, 2019
51
16
SF Bay Area
Unfortunately I can't make a service appointment. The service department was closed today, and my app keeps generating an error when I try to schedule one.
 

jpfive

Supporting Member
Oct 31, 2019
475
446
Pensacola, FL
My new Model 3's steering wheel has what appears to be seems in the shape of a square where possibly the airbag is located. Is this how other Model 3's steering wheels look?

I think it is normal for scribe lines on the inside of steering wheel covers, and even dash panels around the passenger side airbag. this weakens the container enough to facilitate deployment of the bag. Some are more noticeable than others - some not apparent at all - but I have never seen them as visible as on your wheel. I see no hint of them on the steering wheel in my M3. The lines in your photo are not where I would expect these lines to be, and seem a curious shape for an airbag exit point. It doesn't look very attractive either and I think you are right to submit a claim. This is a defect, IMHO, not a cosmetic issue. Good luck. My opinion is based on many years in the body repair business. I've seen a lot of deployed air bags - and also their replacements.
 

BAven8068

Member
Nov 5, 2016
208
188
Chicago
When I bought my car it had a square piece of clear plastic with adhesive covering the steering wheel emblem to protect it I guess. I remember peeling it off myself but it didn’t leave a mark like that.
 

jamaro

Member
Aug 24, 2019
38
20
California
Mine came with a similar mark, same size and shape but not as noticeable so I didn't bother to follow up with the service center. My suspicion is it is from an adhesive film that protected the chrome Tesla badge during production. FWIW, the mark on mine slowly disappeared over the course of a few months of the car sitting outside but yours is so much worse: had mine looked like yours I would have definitely followed up.
 

Adam3

Member
Oct 4, 2015
730
950
USA
I would recommend 409 or 303 Aerospace to try and fix it.

If it doesn't come clean then it must have become discolored and they will need to replace the airbag assembly.
 

BitchinCamaro

Member
Dec 16, 2019
29
41
Seattle
It's definitely where the clear plastic was there to protect the badge during assembly and delivery. Mine was still installed when I took delivery. I don't have that marking, however, but it's most likely some remnant of the low-tack adhesive they use.
 
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jpfive

Supporting Member
Oct 31, 2019
475
446
Pensacola, FL
When I bought my car it had a square piece of clear plastic with adhesive covering the steering wheel emblem to protect it I guess. I remember peeling it off myself but it didn’t leave a mark like that.

Ahhh... That makes sense. Just a little cleaning and you'll be good.
 

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