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Is Summon Australia Disconnected?

Discussion in 'Australia & New Zealand' started by ZTrekus, May 13, 2016.

  1. ZTrekus

    ZTrekus Member

    Joined:
    Feb 8, 2015
    Messages:
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    Location:
    Sydney, NSW
    For the past 24 hours my summons feature has been unable to connect to the vehicle. Is it just me?

    Seems like Summons Australia is having more problems than Telstra. With Telstra we got a couple of days of free data. I reckon with Tesla we should get a couple of days of key activated Summons... That'll teach'm...
     
  2. paulp

    paulp Member

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    Jul 23, 2015
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    Location:
    Adelaide, Australia
    Mine worked well yesday arvo. Much better with the newest software, especially if you put your key on the wiper plade.
     
  3. ZTrekus

    ZTrekus Member

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    Thanks paulp. Your reply made me think some more... and so I gave the car the two finger dashboard salute... And all is well with the world again.
     
    • Like x 1
  4. meloccom

    meloccom Moderator Aus/NZ

    Joined:
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    Location:
    Sydney Australia
    I used Summon earlier today to extract my car from a space adjacent to a casually parked SUV with large dogs hanging out the window. Worked perfectly, just takes a while to get going.
     
  5. Homer

    Homer Member

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    Location:
    Sydney, Australia
    The only "problem" I have with Summon is that when I want my car to stop moving forward, I life my thumb off the "Forward" button in the mobile app and the car stops moving forward...which is all good so far...but then I receive a notification on my phone that "Summon Aborted" as if an error occurred. Obviously this is a first-world "problem" - not really a problem at all - but I would prefer not to receive an "abort" notification when, as I believe, I am using Summon properly. I guess this is just a symptom of using the mobile app for summon instead of the fob but I think it needs a little bit of tidying up. :)
     
  6. ZTrekus

    ZTrekus Member

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    You can turn the notification off in the app! ''twas the first thing I did...
     
    • Helpful x 1
  7. Homer

    Homer Member

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    That's a good idea! I just did that. However I noticed the options are for "Summon Started", "Summon Completed" and "Summon Failed" and I'm guessing that the message "Summon Aborted" is related to the last one. I still think they need to tidy this up because, using the mobile app, it doesn't seem possible to "complete" a summon operation, only to "abort" one.
     
  8. Astroboy747

    Astroboy747 Member

    Joined:
    Aug 24, 2015
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    Location:
    Brisbane, AU
    I've been able to successfully complete a Summon with the mobile app.

    What you need to do is wait for the car to approach the wall or barrier in the front/back of the vehicle. It will slow down and then stop the set distance from the object defined in the settings page of the car. All the while you must keep holding down forwards/backwards even after the car has stopped. After a few seconds, the car will put itself into park and the door handles will come down and then the mobile app screen will go back to displaying the forwards and backwards buttons instead of "summon aborting".
     
  9. Homer

    Homer Member

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    Location:
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    Ah, got it. That all makes sense, though I only rarely use summon to "dispatch" my car to a parking space and, instead, I mostly use summon to "summon" my car out of a parking space and at those times I don't want it to go all the way to the wall in front of it; I just want it forward enough so that I can climb in and drive off.
     
    • Like x 1

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