i dropped my car off last night for a service appt this morning at 10am. SC called me around 9:30 this morning (about 3 hours ago), and i missed the call. they left a voicemail saying they needed me to sign the estimate invoice (there should not be one because it's warranty work, but either way i don't have anything in my email to sign) and that they had a few other questions.
i called back a few minutes later (around 9:45am), and got sent to their voicemail. total radio silence since then. called again about half an hour ago, sent to voicemail again. left a second voicemail, still no return call.
is there any other way to get in touch with them? this is a little ridiculous, considering my appointment was at 10am so they should be working on the car already (but apparently could not since they needed me to sign an estimate i don't have and had other questions). google search seems to indicate online chat might work, but i can't for the life of me figure out how to chat with them. i don't see any options anywhere on the tesla site...
i called back a few minutes later (around 9:45am), and got sent to their voicemail. total radio silence since then. called again about half an hour ago, sent to voicemail again. left a second voicemail, still no return call.
is there any other way to get in touch with them? this is a little ridiculous, considering my appointment was at 10am so they should be working on the car already (but apparently could not since they needed me to sign an estimate i don't have and had other questions). google search seems to indicate online chat might work, but i can't for the life of me figure out how to chat with them. i don't see any options anywhere on the tesla site...