So I spend $140k+ on a car. 4 days later it takes a minor hit to the front wheel causing $22k in damage. Fine. Mercury insurance handles the claim, the certified repair shop does their thing, Tesla is silent, the certified repair shop can't get the simple parts they need to complete the repair. So now we wait and wait and wait. 2 months and counting. Fremont is clueless, too busy selling new cars to support the ones they already sold. Beyond disappointing. If I bought a Honda for $30k it would been repaired months ago. It is taking 4 times longer to receive a knuckle joint than it took to build the whole car! The only answers we can get from Tesla are "Well we closed for Christmas last month so we don't know when parts will become available." The sales staff sure aren't burdened by that line. Beware. Do not damage your car. Tesla is unable to support the fleet at this time.