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Issue with my Slacker

Discussion in 'Model S' started by mrtian97, Apr 29, 2018.

  1. mrtian97

    mrtian97 Member

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    So Cal
    my 2017 MS this morning won’t connect to Slacker, kept asking to sign in.
    Any suggestion

    Thanks
     
  2. geoffreak

    geoffreak Driving My Model 3

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  3. Hood7

    Hood7 Member

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    This is the case for everyone today. Some kind of outage or failure by Slacker (not a problem with our cars), at least that’s what I read on the Tesla.com board.
     
    • Like x 1
  4. Tdriver

    Tdriver Member

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    Slacker is having domain issues.
     
    • Like x 1
  5. mrtian97

    mrtian97 Member

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  6. BlueMX75D

    BlueMX75D Member

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    I am having the same issue. Comforting to know that I am not the only one. :)
     
  7. FatherK

    FatherK Member

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    Del Mar, CA
    They’re updating the status via Twitter.
     
  8. SMAlset

    SMAlset Well-Known Member

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    Experienced same when we went out for breakfast this morning. When we placed a call to Support and were on hold it played an automated message about the Slacker outage issue and that it was known and being worked on. Didn't have to stay on hold to reach a person so that was a big improvement over the previous worldwide issue of not being able to access the Tesla App.
     
  9. Doctt

    Doctt Member

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    Los angles
    It is up now
     
    • Informative x 1
  10. Daniellane

    Daniellane Active Member

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    Not for me using Tesla Account.
     
  11. luckyj

    luckyj Member

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    Mine was broke this morning. Works fine now.
     
  12. Daniellane

    Daniellane Active Member

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    Interesting,
    Only seems to work over LTE. Not on Wifi.
    I tested it on our Model 3 and It worked.
    Of course it is over LTE since WiFi isn’t enabled on Model 3s yet. Our Model S was on WiFi and still couldn’t login.
    I backed out of the garage - it’ switched to LTE and slacker immediately started playing. Went for a little spin, and returned to my garage. It connected back to Wi-Fi & I got a loading error. Tried Tunein Streaming and it works fine over WiFi. Hmm?
     
  13. sharpgator

    sharpgator Member

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    Birmingham
    Interesting. I had the exact opposite experience. Mine seemed to work on WiFi and not on LTE. Though all is fine now.
     
  14. croman

    croman Active Member

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    That also was my experience. Worked fine at night but wouldn't load songs on LTE. Couldn't even login in the morning yesterday.
     
  15. 75Shappyt

    75Shappyt Member

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    Location:
    Kansas City, Mo.
    up for work at 5:30am and on the road, it's working fine for me, 2017 75S
     
    • Informative x 1
  16. LS..

    LS.. Member

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    Maryland
    We had the same problem as well yesterday....did a MCU reboot and it worked fine.
     
  17. GatorGuy

    GatorGuy Member

    Joined:
    Feb 25, 2018
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    Location:
    Jacksonville
    Same here. I couldn't even login.

    I will say after listening to regular radio for a little bit it did make me appreciate Slacker's high bit streaming.
     
  18. NewTMSMan

    NewTMSMan Active Member

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    USA
    While working now, Slacker is getting stuck in the middle of songs. It just stops, no indication there is any issue, no errors, nothing, just sound stops about every second song. Skipping to next song gets it going again. Almost seems like Tesla servers are not buffering enough.
     
  19. Daniellane

    Daniellane Active Member

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    No issues loading for me after back up this morning.
     
  20. NewTMSMan

    NewTMSMan Active Member

    Joined:
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    Will try a reboot and see if that fixes it.
     

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