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Issue with my Slacker

SMAlset

Well-Known Member
Mar 4, 2017
9,388
10,301
SF Bay Area
Experienced same when we went out for breakfast this morning. When we placed a call to Support and were on hold it played an automated message about the Slacker outage issue and that it was known and being worked on. Didn't have to stay on hold to reach a person so that was a big improvement over the previous worldwide issue of not being able to access the Tesla App.
 
Experienced same when we went out for breakfast this morning. When we placed a call to Support and were on hold it played an automated message about the Slacker outage issue and that it was known and being worked on. Didn't have to stay on hold to reach a person so that was a big improvement over the previous worldwide issue of not being able to access the Tesla App.
It is up now
 
  • Informative
Reactions: SMAlset

Daniellane

The Tesla Guy
Supporting Member
Aug 13, 2017
2,807
3,793
Camas, Washington
Interesting,
Only seems to work over LTE. Not on Wifi.
I tested it on our Model 3 and It worked.
Of course it is over LTE since WiFi isn’t enabled on Model 3s yet. Our Model S was on WiFi and still couldn’t login.
I backed out of the garage - it’ switched to LTE and slacker immediately started playing. Went for a little spin, and returned to my garage. It connected back to Wi-Fi & I got a loading error. Tried Tunein Streaming and it works fine over WiFi. Hmm?
 

NewTMSMan

Active Member
Aug 21, 2017
1,092
1,433
USA
While working now, Slacker is getting stuck in the middle of songs. It just stops, no indication there is any issue, no errors, nothing, just sound stops about every second song. Skipping to next song gets it going again. Almost seems like Tesla servers are not buffering enough.
 

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