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Issue with my Slacker

SMAlset

Well-Known Member
Mar 4, 2017
9,178
9,905
SF Bay Area
Experienced same when we went out for breakfast this morning. When we placed a call to Support and were on hold it played an automated message about the Slacker outage issue and that it was known and being worked on. Didn't have to stay on hold to reach a person so that was a big improvement over the previous worldwide issue of not being able to access the Tesla App.
 

Doctt

Member
Mar 11, 2017
231
219
Los angles
Experienced same when we went out for breakfast this morning. When we placed a call to Support and were on hold it played an automated message about the Slacker outage issue and that it was known and being worked on. Didn't have to stay on hold to reach a person so that was a big improvement over the previous worldwide issue of not being able to access the Tesla App.
It is up now
 
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Reactions: SMAlset

Daniellane

Supporting Member
Supporting Member
Aug 13, 2017
2,491
2,989
Camas, Washington
Interesting,
Only seems to work over LTE. Not on Wifi.
I tested it on our Model 3 and It worked.
Of course it is over LTE since WiFi isn’t enabled on Model 3s yet. Our Model S was on WiFi and still couldn’t login.
I backed out of the garage - it’ switched to LTE and slacker immediately started playing. Went for a little spin, and returned to my garage. It connected back to Wi-Fi & I got a loading error. Tried Tunein Streaming and it works fine over WiFi. Hmm?
 

GatorGuy

Member
Feb 25, 2018
529
511
Jacksonville
That also was my experience. Worked fine at night but wouldn't load songs on LTE. Couldn't even login in the morning yesterday.
Same here. I couldn't even login.

I will say after listening to regular radio for a little bit it did make me appreciate Slacker's high bit streaming.
 

NewTMSMan

Active Member
Aug 21, 2017
1,089
1,392
USA
While working now, Slacker is getting stuck in the middle of songs. It just stops, no indication there is any issue, no errors, nothing, just sound stops about every second song. Skipping to next song gets it going again. Almost seems like Tesla servers are not buffering enough.
 

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