I live in a mid-rise condo and don't have wi-fi access in our parking garage. I purchased an Orbi outdoor satellite wi-fi extender, model RBS50Y to place on my balcony in order to connect my 2016 MS while parked on the street. The car sees the router, but won't accept the password. I'm having the same issue with my iPhone while trying to connect to it as a hotspot. I have tried restarting the router and iPhone, changing passwords and multiple soft resets of the MS. Any suggestions would be greatly appreciated. I'm trying to avoid go to my local service center since it's 50+ miles away.