TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
  1. TMC is currently READ ONLY.
    Click here for more info.

It's official! Tesla website says HW2.0 cars "scheduling now" for MCU2 upgrade!

Discussion in 'Model X' started by JoJoV111, May 7, 2020.

  1. G2019

    G2019 Member

    Joined:
    Apr 16, 2019
    Messages:
    133
    Location:
    Austin
    I'm also getting the following message:
    Unable to Drive - Authentication Required
    Press keyfob or unlock with Mobile App

    I never seen this before..
     
  2. ShawnA

    ShawnA Supporting Member

    Joined:
    Nov 13, 2017
    Messages:
    866
    Location:
    Edwardsburg, MI
    Hi G2019,

    They replace the autopilot computer which is located in the dash above
    the glove box.

    Have you tried the brake pedal reboot???

    I am guessing you are at home now... Try another key fob...

    Shawn
     
  3. Dutchie

    Dutchie Active Member

    Joined:
    Jun 9, 2013
    Messages:
    1,518
    Location:
    Canada
    The above message confirms that MCU1/HW2.0 --> MCU1/HW3.0 does get Dashcam and Sentry Mode. Other than different colour filters on the camera's there is no difference from HW2.5 upgrading to HW3.0 to HW2.0 upgrading to HW3.0 with keeping MCU1.

    There is no different MCU1 in HW2.0 to HW2.5. MCU1 is the same.
     
    • Love x 2
  4. G2019

    G2019 Member

    Joined:
    Apr 16, 2019
    Messages:
    133
    Location:
    Austin
    Yes, in tired the reboot when I reached home but not drove after that..
    SC locked my key inside the car for me to pickup from their SC lot. How to reset?
     
  5. ShawnA

    ShawnA Supporting Member

    Joined:
    Nov 13, 2017
    Messages:
    866
    Location:
    Edwardsburg, MI
    Hi G2019,

    End of month can mean wonky stuff with the Tesla Servers.
    You may wish to delete the Tesla App from your phone,
    install it again, and log in and try again...

    After an app has been in the phone a while it can become corrupt.
    Give it a try - You must know your login credentials... Right???

    Shawn
     
  6. dailo

    dailo Member

    Joined:
    Jul 22, 2017
    Messages:
    620
    Location:
    Bay Area
    You also won’t get rear camera recording.
     
    • Informative x 2
    • Like x 1
  7. JoJoV111

    JoJoV111 Member

    Joined:
    Oct 9, 2019
    Messages:
    132
    Location:
    USA
    I read someone else's comment about relogging into their tesla account via their app and that fixed it. Maybe try that?
     
  8. G2019

    G2019 Member

    Joined:
    Apr 16, 2019
    Messages:
    133
    Location:
    Austin
    App still shows "In Service" and SC address although the MX is in my home, did a few soft-rebooting.
    Not working:
    - NAV stuck
    - AP not working
    - Cruise control unavailable
    - Visualization
    - Sentry mode kept giving error and turning off
    - Garage not opening
     
  9. ahkahn

    ahkahn Active Member

    Joined:
    Jun 22, 2017
    Messages:
    1,081
    Location:
    Chicagoland
    Same exact thing happened to my car. I messaged @verygreen about it... and he confirmed what the service center ended up finding out from engineering. It was a config error. They'll probably need to take it back in - I don't think they can reload it remotely.

    Here is a screenshot of the issue...

    upload_2020-6-2_21-9-26.png
     
    • Helpful x 2
    • Informative x 1
    • Like x 1
  10. G2019

    G2019 Member

    Joined:
    Apr 16, 2019
    Messages:
    133
    Location:
    Austin
    Oh boy.. I definitely do not want to take it back to the SC as it's far from my home. Can they try to reload remotely or send their mobile unit to my location? Really frustrated... Can I request Tesla SC to compensate me for this trouble? Thanks again.
     
  11. ahkahn

    ahkahn Active Member

    Joined:
    Jun 22, 2017
    Messages:
    1,081
    Location:
    Chicagoland
    I'm not 100% sure whether or not they can fix it remotely, so it's definitely worth a shot. As far as compensation, it's a free upgrade anyway, so I'm not sure you've got much leg to stand on with compensation... maybe a cup of coffee while you wait?!?
     
    • Funny x 3
  12. verygreen

    verygreen Curious member

    Joined:
    Jan 16, 2017
    Messages:
    2,897
    Location:
    TN
    they absolutely can (Engineering and via teleforce)
     
    • Informative x 6
  13. G2019

    G2019 Member

    Joined:
    Apr 16, 2019
    Messages:
    133
    Location:
    Austin
    Thanks verygreen, I heard you have a lot of knowledge on this topic...truly appreciate all your help and advice.
     
    • Like x 2
  14. Kentucky3

    Kentucky3 Member

    Joined:
    Mar 15, 2018
    Messages:
    414
    Location:
    Louisville, KY
    Will MCU 2 add the "live traffic" info (red/amber lines for slower traffic and congested traffic areas)? My Model 3 displayed that but I'm not seeing it on my MCU 1 MX.
     
  15. Kentucky3

    Kentucky3 Member

    Joined:
    Mar 15, 2018
    Messages:
    414
    Location:
    Louisville, KY
    The upgrade was done before I ever had a chance to drive it with HW 2.0, so it's hard for me to judge. But I can say that my MCU 1 is VERY laggy at times. I would assume that was the case before it was upgraded to HW 3. I just hope the $2500 I spend on the MCU 2 upgrade solves all of that.
     
  16. scottf200

    scottf200 Active Member

    Joined:
    Feb 3, 2013
    Messages:
    3,759
    Location:
    Chicagoland ModelX S603
    Dozens of people on TMC have reported the MCU2 upgrade have been fantastic in this regard. I'm getting my MCU1 upgraded and it is scheduled.
     
  17. gaswalla

    gaswalla Model S,3,X.. CT with Austin delivery

    Joined:
    Sep 23, 2012
    Messages:
    3,244
    Location:
    San Diego
    Hi, my 2017 X had *exact* same issue.. I took it back to the service center. They've had it for a week now waiting for "a GPS cable". Interesting if this is actually a software issue, and not hardware
     
  18. verygreen

    verygreen Curious member

    Joined:
    Jan 16, 2017
    Messages:
    2,897
    Location:
    TN
    it is a software issue.

    BUT service center does not know how to properly diagnose it. The fix is to change dashw to 4 in the gateway config and perform redeploy. I know of multiple cars affected, somebody botched mcu1 install instructions for hw3 apparently.
     
    • Informative x 3
    • Helpful x 2
    • Love x 1
  19. gaswalla

    gaswalla Model S,3,X.. CT with Austin delivery

    Joined:
    Sep 23, 2012
    Messages:
    3,244
    Location:
    San Diego
    thanks... I wonder if I should text them that info
     
  20. MorrisonHiker

    MorrisonHiker S 100D 2021.4.11

    Joined:
    Mar 8, 2015
    Messages:
    9,151
    Location:
    Colorado
    Live traffic is available on both MCU1 and MCU2. If you tap the map and then the traffic light icon, you should see live traffic if the car has Premium Connectivity.
     
    • Informative x 1

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC