Over the last year and a half I have accumulated more parts than I know what I've done with to take my two Model 3's from great street cars to great street and track cars. I even built some of my own parts which were later replaced with MPP parts. I wanted to detail why I've come to the conclusion that MPP is hands-down the best option for Model 3 parts.
I purchased from many vendors over the last year and a half; Unplugged Performance, SPL Parts, Motion Control Suspension, Racing Brake, Essex Race Parts, Whiteline Suspension, and APEX Race Parts. Not to mention the many consumables and miscellaneous parts from Hawk Performance, Raybestos, Ferodo, Motul, Dorman, Hankook, Federal, Schroth, AIM, Konig, Carbotech/Martian Wheels, and Tire Rack.
Simply put, if you are in the market for Model 3 Aftermarket Performance Products (we're talking Suspension, Brakes, and Aero), Mountain Pass Performance has consistently delivered the highest quality parts and the absolute best customer service. Their prices are reasonable, and their products ship quickly.
Let's drive this point home. Note, it took a long time to gather this data and I am going to exclude the parts that are not Model 3 specific.
MPP Average Customer Service Response Time (31 Samples, includes weekends and evening): 12.1 Hours
All Others Average Customer Service Response Time (114 Samples, includes weekends and evening): 40 Hours
MPP Average Time to Ship (10 Samples, includes weekends and evening): 12.9 Days
All Others Average Time to Ship (24 Samples, includes weekends and evening): 37 Days
I don't want to break the data out by company; if you are interested in that feel free to PM me. It is worth mentioning that I am happy with the customer service and product I received from Essex, Martian Wheels, and APEX. It is also worth noting that shipping times have (probably) improved for vendors as the products have matured.
I think one thing that really sets MPP apart from the competition is that they are installing the parts on the car and taking them to the race track. They get real-world experience and can apply that to improve the product, they are knowledgeable about installation, and can provide useful feedback on the product. They also do not list products for sale that they won't be able to ship for months.
A good example here would be SPL. I bought the SPL Camber Arms and found out that they use SAE sizes for their hardware. Considering the Model 3 uses all metric sizing, this was actually really annoying. It took me far longer than it should have to find the correct SAE Allen head for the locks. Sure, this is minor, but when you are spending top dollar on a part it should have the appropriate hardware. On the other hand, the MPP arms use 10mm bolts and nuts. One of the most common sizes on the car.
Another example would be the MCS Coilovers. I had to drill out the stock top hats to get them to fit. The stock lower damper bolt is too short. You need to use a spacer on the FUCA mounts as the threaded section is too short. These are all minor details, but again for the money I spent on them they should be direct bolt in like the MPP's are at half the cost.
At the end of the day, I urge everyone to do their own research and buy from who you feel most comfortable with. But, I felt it was important to share my own experience given I have bought so many parts from many different vendors. Every purchase from MPP has been a positive experience. They are super responsive, their products are gorgeous and well thought out, and they work really well! I've been extremely impressed with the direct-fit, no-hassle, easy installation of their products. When you look at their pieces and compare them to others (even outside of the Model 3 community, such as Bimmerworld) they are a good value for the money. I'll admit I was skeptical of a company I had never heard of at first, but they have turned me into a believer. You cannot go wrong buying from MPP, and I look forward to new products from them in the future.
I purchased from many vendors over the last year and a half; Unplugged Performance, SPL Parts, Motion Control Suspension, Racing Brake, Essex Race Parts, Whiteline Suspension, and APEX Race Parts. Not to mention the many consumables and miscellaneous parts from Hawk Performance, Raybestos, Ferodo, Motul, Dorman, Hankook, Federal, Schroth, AIM, Konig, Carbotech/Martian Wheels, and Tire Rack.
Simply put, if you are in the market for Model 3 Aftermarket Performance Products (we're talking Suspension, Brakes, and Aero), Mountain Pass Performance has consistently delivered the highest quality parts and the absolute best customer service. Their prices are reasonable, and their products ship quickly.
Let's drive this point home. Note, it took a long time to gather this data and I am going to exclude the parts that are not Model 3 specific.
MPP Average Customer Service Response Time (31 Samples, includes weekends and evening): 12.1 Hours
All Others Average Customer Service Response Time (114 Samples, includes weekends and evening): 40 Hours
MPP Average Time to Ship (10 Samples, includes weekends and evening): 12.9 Days
All Others Average Time to Ship (24 Samples, includes weekends and evening): 37 Days
I don't want to break the data out by company; if you are interested in that feel free to PM me. It is worth mentioning that I am happy with the customer service and product I received from Essex, Martian Wheels, and APEX. It is also worth noting that shipping times have (probably) improved for vendors as the products have matured.
I think one thing that really sets MPP apart from the competition is that they are installing the parts on the car and taking them to the race track. They get real-world experience and can apply that to improve the product, they are knowledgeable about installation, and can provide useful feedback on the product. They also do not list products for sale that they won't be able to ship for months.
A good example here would be SPL. I bought the SPL Camber Arms and found out that they use SAE sizes for their hardware. Considering the Model 3 uses all metric sizing, this was actually really annoying. It took me far longer than it should have to find the correct SAE Allen head for the locks. Sure, this is minor, but when you are spending top dollar on a part it should have the appropriate hardware. On the other hand, the MPP arms use 10mm bolts and nuts. One of the most common sizes on the car.
Another example would be the MCS Coilovers. I had to drill out the stock top hats to get them to fit. The stock lower damper bolt is too short. You need to use a spacer on the FUCA mounts as the threaded section is too short. These are all minor details, but again for the money I spent on them they should be direct bolt in like the MPP's are at half the cost.
At the end of the day, I urge everyone to do their own research and buy from who you feel most comfortable with. But, I felt it was important to share my own experience given I have bought so many parts from many different vendors. Every purchase from MPP has been a positive experience. They are super responsive, their products are gorgeous and well thought out, and they work really well! I've been extremely impressed with the direct-fit, no-hassle, easy installation of their products. When you look at their pieces and compare them to others (even outside of the Model 3 community, such as Bimmerworld) they are a good value for the money. I'll admit I was skeptical of a company I had never heard of at first, but they have turned me into a believer. You cannot go wrong buying from MPP, and I look forward to new products from them in the future.