Has anyone else had problems with the Jedi charging mat? I ordered mine in October 2021 directly from Jeda, but it basically never worked. I gave it plenty of time and tried an iPhone 8 and iPhone XR. While it causes the 'charging' symbol on the phone to indicate that it is charging, it does not actually charge the phone over minutes or even hours. The phone gets warm to the touch but the battery slowly drains as if it were not charging at all.
I contacted Jeda support through their website. They wrote back to me within a few days with a questionairre like "what phone are you using? do you have a case?, etc. etc."
I replied with all the requested information but now they are not replying to my subsequent emails. I entered another request on their website and still, no reply.
Since it's been less than one year since I bought it, it should be under warranty, but it looks like Jeda is not that interested in supporting their product. I'd suggest nobody buy their products.
Before this, I had a Nomad charger that worked great ... until it totally died on a road trip. So I seem to have bad luck with these things.
Should I try the Taptes version next?
I contacted Jeda support through their website. They wrote back to me within a few days with a questionairre like "what phone are you using? do you have a case?, etc. etc."
I replied with all the requested information but now they are not replying to my subsequent emails. I entered another request on their website and still, no reply.
Since it's been less than one year since I bought it, it should be under warranty, but it looks like Jeda is not that interested in supporting their product. I'd suggest nobody buy their products.
Before this, I had a Nomad charger that worked great ... until it totally died on a road trip. So I seem to have bad luck with these things.
Should I try the Taptes version next?