Jeda Hub for Model Y

[NaiWiste]

I've reported them to the FTC for Consumer fraud and I suggest you do the same thing: ReportFraud.ftc.gov

Thanks. I just reported a claim as well.

 

[Herroweric]

I've reported them to the FTC for Consumer fraud and I suggest you do the same thing: ReportFraud.ftc.gov

Thanks for the link. I filed a claim.

This is what I got from Jeda on Twitter, even though I told them I want a refund.


Cancel my USB hub order

Seen
This is ridiculous. I was told it would ship last week. No answer since then.

7:39 AM
Hey Eric, good morning. What's your order number?
https://twitter.com/getjeda
11:04 AM
176075

11:07 AM
Hi Eric, sorry if you were told it would ship last week. Based on this order number, it won't ship for another week and a half . 18th-28th!

https://twitter.com/getjeda

 

[ItsMeDario]

Guys, you do know that you can cancel and order again once the item actually starts shipping. I've been reading this thread for sooooo long and everyone is complaining over nothing. Request a cancelation, money talks! I doubt they care about some complaints. The only way you're going to get their attention is by requesting your money back.

 

[Herroweric]

Guys, you do know that you can cancel and order again once the item actually starts shipping. I've been reading this thread for sooooo long and everyone is complaining over nothing. Request a cancelation, money talks! I doubt they care about some complaints. The only way you're going to get their attention is by requesting your money back.

Yeah I have. Its been a few weeks of requesting a refund. Only by telling them I filed a claim that they actually respond.

 

[djejnyc]

Just to reiterate , my order was delayed but I did receive the hub and charger and they are both very high quality, sorry you guys have been having problems

 

[cypho]

Just to reiterate , my order was delayed but I did receive the hub and charger and they are both very high quality, sorry you guys have been having problems

did you get the Model Y hub, or the Model 3 hub?

If you received the Model Y hub that is very exciting news. I think you would be the first one to report receiving it.

 

[Kofther]

Sent @getJeda a Twitter DM this morning and received this a few hours later. Guess we will see. I ordered July 24th.

Hey there! Nov 18th-28th!

 

[rxlawdude]

Guys, you do know that you can cancel and order again once the item actually starts shipping. I've been reading this thread for sooooo long and everyone is complaining over nothing. Request a cancelation, money talks! I doubt they care about some complaints. The only way you're going to get their attention is by requesting your money back.

No, this is not over nothing. It's about an unscrupulous business that charges the customer upon order, pockets the money, and doesn't send product till whenever.

You do realize one of the major complaints is that people cannot cancel because there's no response (or a few posts ago, one showing Jeda ignore the refund request with a promise of shipping mañana. And many others, having been charged months ago, have lost their opportunity to self-help by disputing the charge.

 

[dmk712]

Just to reiterate , my order was delayed but I did receive the hub and charger and they are both very high quality, sorry you guys have been having problems

Yes did you get a model y hub?

 

[Kodemonkey]

Guys, you do know that you can cancel and order again once the item actually starts shipping. I've been reading this thread for sooooo long and everyone is complaining over nothing. Request a cancelation, money talks! I doubt they care about some complaints. The only way you're going to get their attention is by requesting your money back.

Except they won't cancel my order. They tried to give me $10 or something off, but when I said please cancel they ignored me. It's been over a week since that email exchange and a credit has not been issued yet to my card.

 

[Herroweric]

I was able to cancel my order. I sent them a message via Twitter. I told them I demand my order be canceled and that I filed a claim with the FTC. They responded immediately...

Funny how I had to tell them I filed a claim with the FTC to get a response. I suggest everyone having issues do the same.

 

[tomagucci]

Safe to say refusing refunds at this point.

Sounds like very vigorous complaining is required for a refund, but they have refunded some people.

 

[brinox]

did you get the Model Y hub, or the Model 3 hub?

If you received the Model Y hub that is very exciting news. I think you would be the first one to report receiving it.

Doubt it, I'm guessing he ordered a pre-June'2020 Model 3 USB hub and recently received it.

 

[xtnvieira]

@djejnyc can you confirm which version you got? Post a pic. When did you order it? As others have stated, I think you have the old hub design since literally no on here or on the various FB groups has one yet.

 

[michael11213]

Same here - I asked to cancel yesterday, within minutes they responded "Your order will be shipping by the end of next week as we are currently prepping and packaging remaining orders now and we will be sending an email as soon as your order heads out and will provide tracking information. If you'd prefer to cancel, we of course can do so but just want to let you know it is scheduled for shipment!"

I don't think any of that BS can be relied upon, but will wait another week...

----
November 14 - Of course I did not receive any communication, shipping status or delivery... So I requested cancellation, and filed complaints with FTC and BBB. Let's see how that triggers some action!

 

[gmtom1]

I tweeted at both TeslaInventory and @ryanjm to see if they have any contact that they can reach out on our behalf. The lies and mixed messages have gone on way too long at this point. There needs to be some form of resolution.

I also filed a complaint at the FTC site and pointed them here.

 

[jsight]

Just to reiterate , my order was delayed but I did receive the hub and charger and they are both very high quality, sorry you guys have been having problems

I'm glad to hear that at least some of them are shipping. Was it really tight to install like the taptes?

 

[I1MY]

We should file a class-action suit against jeda now

 

[jeffbco]

We should file a class-action suit against jeda now

That will make sure the attorney's get their money - how's that going to help me?

 

[ArtK]

Perhaps you should contact your CC and report that you were charged many months ago but no product ever arrived. They will investigate, and if the stars align perfectly, refund your loss. Maybe.