I have two tracking numbers (one for the hub, one for the wireless pad).
The wireless pad is the one that shipped on 28 July. DHL finally posted a tracking update yesterday reporting that the package had finally arrived in Canada and has been cleared by customs. So it took over a month for the package to travel from Moreno Valley, CA to Vancouver, Canada. Now it has to travel all the way across Canada to Ontario so who knows how long that will take.
The hub was shipped on 14 August and made it to Vancouver on 21 August but no tracking information after that.
The two items were supposed to be shipped together but that didn't happen. I also had to reach out after I had placed my order to switch the hub from the new Model Y/June 2020 Model 3 one to the older, original model. Jeda's email response assured me that this would not be a problem but I have a sneaking suspicion that when the package finally arrives it's going to be the new model and I'm going to have to send it back.
I hope I'm wrong though.