Hi all,
My wife just got rear ended by someone while stopped at a traffic light in our 3 month old 75 D. This is the first time we've been in an accident in the Tesla, so I need some advice on what do.
What happened: Both cars were stopped at a light, then the driver who hit her slowly crept forward for some reason and hit her. She was going very slow, so thankfully the collision wasn't hard and everyone is OK. My wife was able to direct her to a parking lot nearby where they exchanged insurance info. The whole thing was captured on dashcam footage (blackvue 650s). Clearly shows what happened and the driver is 100% at fault.
Damage: The damage to the car appears to be in 3 places, two very small marks that appear to be paint chips (i.e. through the clear coat and paint) and minor a few minor scuffs in one spot that may or may not come out. Appears that the marks are from the driver's license plate, although I'm not 100% sure. It's on the rear bumper. I will try to upload pictures in a bit. As far as I can tell the options will be, 1) take to a detailer to see if they can buff it out/touch things up (not likely) or 2) take to a body shop who will most likely replace the rear bumper.
What we're already done: Gotten insurance information from the driver (it's Geico), taken pictures of the damage and copied the videos for today from the SD Card onto our computer to avoid them getting written over. Should we have done anything else at this point?
Next Steps: I have a call into my insurance agent (State Farm) for advice and will be calling Tesla to discuss with them if anything should be inspected and where that should happen. Geico has already called us, so the driver started the claim. I'm guessing they will send out an adjuster to inspect. Before I call back Geico, I wanted to get advice from the community. Should I get the car inspected by one of Tesla's approved body shops? Should I get the car inspected by our service center to ensure there are no issues with any of the sensors (auto pilot, etc)? Any other advice or anything to lookout for would be great.
Thanks.
My wife just got rear ended by someone while stopped at a traffic light in our 3 month old 75 D. This is the first time we've been in an accident in the Tesla, so I need some advice on what do.
What happened: Both cars were stopped at a light, then the driver who hit her slowly crept forward for some reason and hit her. She was going very slow, so thankfully the collision wasn't hard and everyone is OK. My wife was able to direct her to a parking lot nearby where they exchanged insurance info. The whole thing was captured on dashcam footage (blackvue 650s). Clearly shows what happened and the driver is 100% at fault.
Damage: The damage to the car appears to be in 3 places, two very small marks that appear to be paint chips (i.e. through the clear coat and paint) and minor a few minor scuffs in one spot that may or may not come out. Appears that the marks are from the driver's license plate, although I'm not 100% sure. It's on the rear bumper. I will try to upload pictures in a bit. As far as I can tell the options will be, 1) take to a detailer to see if they can buff it out/touch things up (not likely) or 2) take to a body shop who will most likely replace the rear bumper.
What we're already done: Gotten insurance information from the driver (it's Geico), taken pictures of the damage and copied the videos for today from the SD Card onto our computer to avoid them getting written over. Should we have done anything else at this point?
Next Steps: I have a call into my insurance agent (State Farm) for advice and will be calling Tesla to discuss with them if anything should be inspected and where that should happen. Geico has already called us, so the driver started the claim. I'm guessing they will send out an adjuster to inspect. Before I call back Geico, I wanted to get advice from the community. Should I get the car inspected by one of Tesla's approved body shops? Should I get the car inspected by our service center to ensure there are no issues with any of the sensors (auto pilot, etc)? Any other advice or anything to lookout for would be great.
Thanks.