Wondering if this car sounds like trouble, given a few problems already on Day 1 of delivery.
I was excited to pick up my new 2020 Model X today in Devon. Vehicle looked great, 23 miles. Is a long range, 7 seater.
I gave it a pretty thorough inspection using a checklist I downloaded from somewhere on this forum. Aside from a few minor exterior defects, there was an ugly looking weld on one of the pillars under the right falcon door. Picture attached. I was told by the dealership that all Model X's have this and is within specs. I did want the car and didn't feel it was necessarily a deal breaker so I took delivery.
However as I was walking out to the car I noticed that the self presenting door was not functioning, something I had somehow overlooked before signing all the paperwork. I alerted an associate who told me I had to do something "on the app" to turn this feature on. Figuring this would not be difficult to troubleshoot myself, I did not pursue this further. When I got home, however, I discovered that that the function was already turned on, and that the app had nothing to do with it. I tried resetting the car, driving it out of the garage to an open area, and walked to and from the vehicle probably a dozen times, without success in triggering the self presenting door. It just won't auto-open, which was/is a famous selling feature of the vehicle. The door will open if I click the fob but sadly no auto-open as expected.
Long story short, they told me I could take the car into service on Monday 12/16.
Then, later this evening I tried to access the owner's manual in the glove box, only to find that the glove box would not open after pressing the button many times. I got out of the car, walked back in, and now mysteriously the glove box button is working. However the inconsistency of it along with the other issues above is troubling me.
Has anyone on here had these issues and if so were they isolated incidents? Has anyone ever returned a Model x within the 7 day period? Do you get your registration/title fees back if you do that? I really don't want it to come to that, but I don't have the time to deal with some kind of a lemon. I paid cash and had no trade in, so a return in this case would be relatively clean. If i do return it, I will likely not purchase another Tesla.
Any opinions or insights or experience with these specific issues would be appreciated.
Thank you!
I was excited to pick up my new 2020 Model X today in Devon. Vehicle looked great, 23 miles. Is a long range, 7 seater.
I gave it a pretty thorough inspection using a checklist I downloaded from somewhere on this forum. Aside from a few minor exterior defects, there was an ugly looking weld on one of the pillars under the right falcon door. Picture attached. I was told by the dealership that all Model X's have this and is within specs. I did want the car and didn't feel it was necessarily a deal breaker so I took delivery.
However as I was walking out to the car I noticed that the self presenting door was not functioning, something I had somehow overlooked before signing all the paperwork. I alerted an associate who told me I had to do something "on the app" to turn this feature on. Figuring this would not be difficult to troubleshoot myself, I did not pursue this further. When I got home, however, I discovered that that the function was already turned on, and that the app had nothing to do with it. I tried resetting the car, driving it out of the garage to an open area, and walked to and from the vehicle probably a dozen times, without success in triggering the self presenting door. It just won't auto-open, which was/is a famous selling feature of the vehicle. The door will open if I click the fob but sadly no auto-open as expected.
Long story short, they told me I could take the car into service on Monday 12/16.
Then, later this evening I tried to access the owner's manual in the glove box, only to find that the glove box would not open after pressing the button many times. I got out of the car, walked back in, and now mysteriously the glove box button is working. However the inconsistency of it along with the other issues above is troubling me.
Has anyone on here had these issues and if so were they isolated incidents? Has anyone ever returned a Model x within the 7 day period? Do you get your registration/title fees back if you do that? I really don't want it to come to that, but I don't have the time to deal with some kind of a lemon. I paid cash and had no trade in, so a return in this case would be relatively clean. If i do return it, I will likely not purchase another Tesla.
Any opinions or insights or experience with these specific issues would be appreciated.
Thank you!