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Just saw Tesla roadside roll up to black MS in our VISA parking lot...

Discussion in 'Model S' started by Shaggy, Dec 15, 2015.

  1. Shaggy

    Shaggy Member

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    Aug 9, 2015
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    Location:
    Austin
    I thought I read that there was no Ranger service anymore. Is this something else? We are within 10 miles of the Austin service center here...
     
  2. msnow

    msnow Active Member

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    SoCal
    There are people grandfathered in.
     
  3. jcoverton

    jcoverton Member

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    Aug 15, 2015
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    Location:
    Virginia Beach, VA
    Tesla recently sent me an email announcing Ranger service within 50 miles of Virginia Beach and Richmond. The nearest service center is 200 miles from Virginia Beach.
     
  4. cpa

    cpa Member

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    May 17, 2014
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    941
    Location:
    Central Valley
    Tesla has Ranger Service in Fresno for transport to the Seaside/Monterey Service Center, about 150 miles away. According to the Ranger, Tesla has established a "Service Center" in Fresno, even though there is no permanent building. Our Ranger is resident, so he can come to the car to do minor fixes, or attach the trailer to haul our cars to Seaside where he will work on them there. He said we have about 110 Teslas in and about town, but the exact timing of opening a brick-and-mortar Service Center is yet to be determined.

    I had to have my battery heater replaced two weeks ago, and voila! he showed up and took it away to Seaside, returning the next day. No charge as it was a warranty item.
     
  5. markb1

    markb1 Active Member

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    Location:
    San Diego, CA
    Probably just undrivable. Then it's roadside assistance, not ranger service.
     
  6. kendallpb

    kendallpb Model S: P 8061

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    #6 kendallpb, Dec 20, 2015
    Last edited: Dec 20, 2015
    Also, I'm guessing warranty issues - at least, Tesla-initiated ones - don't count as Ranger service. Maybe it was something like that.

    I say this because Tesla contacted me about some battery thing they want to do to my car (no clue what it is, really) that requires my car have 30% charge or less. They offered to pick up my car and drop off a loaner; I was surprised. I do have to pick it up at the Service Center the next day (they weren't sure they'd have someone available to swap the car back), which I was fine with.

    ETA: To clarify, my car is fine (totally drivable); they contacted me out of the blue.
     
  7. pilotSteve

    pilotSteve Member

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    Location:
    Vancouver WA
    Tesla service is doing this for my car (Sig S85, VIN 009xx). They proactively called, arranged a loaner P85D for the day while they swapped my battery for a loaner sent from Freemont. Said I'd get my upgraded battery in 4-6 weeks, meantime enjoy driving all I want on their loaner battery.

    Excellent proactive service that I only experience from Tesla. Wow.
     
  8. kendallpb

    kendallpb Model S: P 8061

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    Cool - is this a warranty thing, then, or are you buying a battery upgrade?
     
  9. TexasEV

    TexasEV Active Member

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    Tesla does not sell battery upgrades, other than the one to that annoying blogger a few years ago.
     
  10. GasKilla

    GasKilla No Gas Know Peace

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    Location:
    Los Angeles, CA
    How do you know with certainty that no battery upgrades are available? 10 years from now I might want one.
     
  11. Kandiru

    Kandiru Member

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    Oct 20, 2014
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    USA
    In TX they will bend over backwards just to look good, the battle against Big Oil is raging on.
     

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