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jcoverton
Member
Tesla recently sent me an email announcing Ranger service within 50 miles of Virginia Beach and Richmond. The nearest service center is 200 miles from Virginia Beach.
cpa
Active Member
Tesla has Ranger Service in Fresno for transport to the Seaside/Monterey Service Center, about 150 miles away. According to the Ranger, Tesla has established a "Service Center" in Fresno, even though there is no permanent building. Our Ranger is resident, so he can come to the car to do minor fixes, or attach the trailer to haul our cars to Seaside where he will work on them there. He said we have about 110 Teslas in and about town, but the exact timing of opening a brick-and-mortar Service Center is yet to be determined.
I had to have my battery heater replaced two weeks ago, and voila! he showed up and took it away to Seaside, returning the next day. No charge as it was a warranty item.
I had to have my battery heater replaced two weeks ago, and voila! he showed up and took it away to Seaside, returning the next day. No charge as it was a warranty item.
Also, I'm guessing warranty issues - at least, Tesla-initiated ones - don't count as Ranger service. Maybe it was something like that.
I say this because Tesla contacted me about some battery thing they want to do to my car (no clue what it is, really) that requires my car have 30% charge or less. They offered to pick up my car and drop off a loaner; I was surprised. I do have to pick it up at the Service Center the next day (they weren't sure they'd have someone available to swap the car back), which I was fine with.
ETA: To clarify, my car is fine (totally drivable); they contacted me out of the blue.
I say this because Tesla contacted me about some battery thing they want to do to my car (no clue what it is, really) that requires my car have 30% charge or less. They offered to pick up my car and drop off a loaner; I was surprised. I do have to pick it up at the Service Center the next day (they weren't sure they'd have someone available to swap the car back), which I was fine with.
ETA: To clarify, my car is fine (totally drivable); they contacted me out of the blue.
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pilotSteve
Active Member
Tesla service is doing this for my car (Sig S85, VIN 009xx). They proactively called, arranged a loaner P85D for the day while they swapped my battery for a loaner sent from Freemont. Said I'd get my upgraded battery in 4-6 weeks, meantime enjoy driving all I want on their loaner battery.
Excellent proactive service that I only experience from Tesla. Wow.
Tesla does not sell battery upgrades, other than the one to that annoying blogger a few years ago.
GasKilla
No Gas Know Peace
How do you know with certainty that no battery upgrades are available? 10 years from now I might want one.
