Just Spoke to Tesla...Reservation date means NOTHING!

[bigroccrek]

So I just got off the phone with Tesla because the "Reservation date" under "Payments" on my M3 Reservation page indicates a date paid of 1/1/0001. (see below). In speaking to the Sales/Support person at Tesla I was told "Don't worry about it because the Reservation Date (when I put down $1000) over two years ago is irrelevant now" he went on to say that someone who orders today can get their Model 3 before me even though I reserved over two years ago. This has me a little pi$$ed. That's not what was said when I shucked the $$$ to Tesla.

Anyone else get this story from Tesla? Now I wished I hadn't put down the $2500 non-refundable, I would just wait a little more and get the Jaguar or the Volkswagen.

If true this just confirms that I won't be buying a second M3 for my wife when the SR comes along as I had planned.

Deposit 1/1/0001-$1,000.00

 

[jelloslug]

OK

 

[Todd Burch]

You had the option to make your order based on reservation date. But if you defer/delay then you forfeit that and anyone who commits fully to purchase will be queued ahead of you.

Are you expecting Tesla to just stop production until you commit to an order?

 

[boiler81]

When were you invited to configure your "first production" car?
I'm still waiting for my AWD, but was invited to configure a "first production car" last Feb. I'd have my car now if I didn't want to wait for AWD and white interior. I assume now that I've configure the car I want and placed the non-refundable $2500, any new customer non-performance AWD orders won't take precedence over mine.

 

[bigroccrek]

@Todd Burch

I did commit to an order.......two years ago! Did you? And I re-confirmed my commitment last month when I plunked down another $2500 this time not refundable. Now Tesla has said that the "agreement" we made two years ago now means nothing.

 

[jelloslug]

@Todd Burch

I did commit to an order.......two years ago! Did you? And I re-confirmed my commitment last month when I plunked down another $2500 this time not refundable. Now Tesla has said that the "agreement" we made two years ago now means nothing.

Nope. You commented to a fully refundable place in line two years ago. The $2500 down payment is when actually ordered the car.

 

[Ejl80]

@Todd Burch

I did commit to an order.......two years ago! Did you? And I re-confirmed my commitment last month when I plunked down another $2500 this time not refundable. Now Tesla has said that the "agreement" we made two years ago now means nothing.

I believe they are saying they are giving them out in order of the 2500... you got to buy before the people who didn't plunk down the 1000.

 

[bigroccrek]

@boiler81

I only hope you are correct....however apparently Tesla can change the rules as they see fit. The Tesla rep told me it really doesn't matter when you placed the reservation or when you committed the $2500 it only matters when a car comes up that matches your configuration....period.

 

[bigroccrek]

Nope. You commented to a fully refundable place in line two years ago. The $2500 down payment is when actually ordered the car.

Apparently I did commit to a "place in line" two years ago but apparently Tesla didn't commit!! (i assume you meant "committed" not commented)

 

[jelloslug]

@boiler81

I only hope you are correct....however apparently Tesla can change the rules as they see fit. The Tesla rep told me it really doesn't matter when you placed the reservation or when you committed the $2500 it only matters when a car comes up that matches your configuration....period.

So has this changed when you are getting your car?

 

[bigroccrek]

So has this changed when you are getting your car?

Who the heck knows??? Tesla can't (or wont) tell me anything except that I do not have a VIN yet. I do know this, my delivery date has been delayed three times and in fact it was June through August until after I committed another $2500 at which point it delayed again to Sept - Nov........

 

[boiler81]

Well we know they are producing the Multicoat Red with white interior- Performance AWD for the showrooms, so it won't be long before the non-performance AWD with the same colors are produced

 

[bigroccrek]

Well we know they are producing the Multicoat Red with white interior- Performance AWD for the showrooms, so it won't be long before the non-performance AWD with the same colors are produced

I hope you are correct (although I didn't order red) I am just tired of waiting....

 

[Knightshade]

Your first mistake is assuming a phone rep ever knows WTF they're talking about.

This is from about 2 weeks ago-

Tesla on Twitter

delivery timeframe will be based on reservation date, order date, delivery location and vehicle configuration

(bold added for emphasis)

 

[MTL_HABS1909]

Anyone else get this story from Tesla? Now I wished I hadn't put down the $2500 non-refundable, I would just wait a little more and get the Jaguar or the Volkswagen.

LOL

 

[bigroccrek]

Your first mistake is assuming a phone rep ever knows WTF they're talking about.

This is from about 2 weeks ago-

Tesla on Twitter

(bold added for emphasis)

I hope you are correct, however I see people posting that they ordered in early July 2018 and have received a VIN and in some cases received a car.....I know don't believe everything you read on the internet

 

[silentsnow31802]

Anyone else get this story from Tesla? Now I wished I hadn't put down the $2500 non-refundable, I would just wait a little more and get the Jaguar or the Volkswagen.

The entire $3500 is refundable until you get a VIN assigned.

 

[bigroccrek]

The entire $3500 is refundable until you get a VIN assigned.

Not according to teh rep I spoke to. He said...$1000 is refundable, $2500 is not...but as Knightshade said "....assuming a phone rep ever knows WTF they're talking about"

 

[loganthefirst]

So I just got off the phone with Tesla because the "Reservation date" under "Payments" on my M3 Reservation page indicates a date paid of 1/1/0001. (see below). In speaking to the Sales/Support person at Tesla I was told "Don't worry about it because the Reservation Date (when I put down $1000) over two years ago is irrelevant now" he went on to say that someone who orders today can get their Model 3 before me even though I reserved over two years ago. This has me a little pi$$ed. That's not what was said when I shucked the $$$ to Tesla.

Anyone else get this story from Tesla? Now I wished I hadn't put down the $2500 non-refundable, I would just wait a little more and get the Jaguar or the Volkswagen.

If true this just confirms that I won't be buying a second M3 for my wife when the SR comes along as I had planned.

View attachment 321738

Deposit 1/1/0001-$1,000.00

It clearly means something if you ordered performance. Here is my screenshot just taken...Looks like a bug in their system.

 

[C141medic]

Not according to teh rep I spoke to. He said...$1000 is refundable, $2500 is not...but as Knightshade said "....assuming a phone rep ever knows WTF they're talking about"

Negative, entire amount is refundable up until the point where a VIN is assigned. People have to stop spreading misinformation which helps no one. For confirmation, read your order agreement.