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Kudos to Tesla Seattle - Free PPF

My work calls ended early Friday, so I decided to head to Tesla Renton here in Seattle to return a charge adapter I bought (wrong 4 prong) and ask if they have any rear door PPF kits since they are sold out online.

As the parts advisor is looking up my car (picked up early August) he says my car should have it already. He gets a service advisor to run outside and look. Confirms I don’t have it, apologizes profusely as it looks like it was missed during vehicle prep, and says “Do you have 10-15 minutes? If you can pull around back to the detail tent we can get that fixed for you right now.”

So I went from hoping I could buy a kit for $50 to install at home to getting it installed by a pro for free. That’s some damn good customer service folks.


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