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Lease brokers text message concern

Tigermad

Member
Mar 1, 2021
172
16
UK
Our M3 is being delivered tomorrow. Just got a text to confirm from the broker. The problem is it is telling us to inspect the car before signing for it because anything concerns inc damage after signing will not be accepted. We obviously intended to inspect the vehicle first.

Surely you will not spot absolutely everything on delivery day that may be wrong? I assume they mean obvious things like scratches and dents etc?

How long does the car transporter company allow you to inspect and do they have to wait until you sign for the delivery?
 

NeilG40

Member
Aug 17, 2019
95
33
Yorkshire
I recently noticed that the panel next to the drivers foot rest wasn't fitted correctly, while trying to fix it myself (which I was unable to do) I noticed a screw missing from the bottom of the dash.

I made a service request and within a few days a ranger came and fixed the panel, which he commented was harder to do than normal and fitted the screw.

This was after nearly 18 months of having the car, there was no charge for this.
 

Tigermad

Member
Mar 1, 2021
172
16
UK
I recently noticed that the panel next to the drivers foot rest wasn't fitted correctly, while trying to fix it myself (which I was unable to do) I noticed a screw missing from the bottom of the dash.

I made a service request and within a few days a ranger came and fixed the panel, which he commented was harder to do than normal and fitted the screw.

This was after nearly 18 months of having the car, there was no charge for this.
Sorry. Mines on a lease. Missed that word out.
 

Mr H

Active Member
Jan 6, 2020
1,444
1,441
Manchester
Doesn't matter if it's leased or not - it's still under warranty, so any issues just make a service request and you also have 100 miles before they will refuse any minor body issues.
 

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