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Leave the car from passenger door, car remains open

Discussion in 'Model S' started by Dario_75D, Mar 10, 2019.

  1. Dario_75D

    Dario_75D Member

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    I am on firmware 2019.4.3 but it has been happening for some time now:
    If, for some reasons, I park my car and I leave the car from the passenger door, the car remains open.
    No matter if you close it by using the fob, or if you open/close it using the app, the car remains open (the handles are out and the lights indefinitely on).
    The only way to close it is by opening and then closing the driver door.

    Can such a smart car be so dumb?
     
    • Like x 1
  2. 4EVar

    4EVar Member

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    I
    I have the same issue every single day as I have to get out of the passenger side after I've parked up in the garage. I have to open and close the driver door, lift up my butt, wait for the car to go off, then climb out of the passenger side. Any resolution would be great.
     
  3. ahkahn

    ahkahn Active Member

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    Not to be snarky, but is this seriously a problem? Who parks the car and then climbs over to get out of the passenger side? Flat out weird.

    Logic would tell me that the car thinks that you've dropped off a passenger, and that the car is still occupied by the driver because the door hasn't been opened.
     
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  4. Tam

    Tam Well-Known Member

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    For those who don't have Autopark / Summon and once they park in a tight place, there are times that the only exit is passenger side because the driver side is blocked.
     
    • Like x 1
  5. whitex

    whitex Well-Known Member

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    Not sure if this is still a problem, but it used to be, when the passenger exits through driver's side door - my daughter used to do this because she didn't want to get out into the rain here in Seattle and the car in the garage is parked right up against the wall. The car stays unlocked. Even when locked via fob it will unlock itself when you touch the handles, or sometimes all on its own will just power on, HVAC, screens and all, and stay on all night. While like this, you can get in the car and drive it without a key (until the next time you put it in "park").
     
  6. Dario_75D

    Dario_75D Member

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    What is weird is that, even if you close the car using the fob, it remains open.
     
  7. whitex

    whitex Well-Known Member

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    The software state machine gets into a weird state. Tesla QA is mostly Elon's commutes, and he's unlikely to run into this usecase, hence this never came up.
     
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  8. f205v

    f205v Member

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    I had the same experience a few month ago.
    Parked with the driver door very close to a wall, and was forced to get out from passenger door.
    The car refused to properly lock.
    I had to climb back in, slightly open the driver door (at risk of touching the wall), close it, get out again from passenger door and finally I could lock it with the keyfob.

    I also sent an email to support, with "escalate", telling them about the quirk, but got no answer.
     
  9. whitex

    whitex Well-Known Member

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    There are other ways the car state machine gets all confused. I parked once at a Subway shop, noticed that the car was awefully close over a curb so went back into the car, pressed the break to turn on the car and to raise the suspension, once raised, I exited, locked the car via fob. When I came out of the shop, my car was unlocked and on, headlights on (it was night time), media playing. Tesla really doesn't seem to test the car in any way other than the way Elon drives it, nor are their state machines fuzz tested apparently.
     
    • Like x 1
  10. henderrj

    henderrj Member

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    Haven't run into this but will it not lock via the phone app?
     
  11. Dario_75D

    Dario_75D Member

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    Nope... the car in the app is already shown as 'locked'.
    So, even if you unlock and lock again, the car remains unlocked.
     
    • Informative x 1
  12. henderrj

    henderrj Member

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    Wow, thanks. Fascinating. The smarter you try to make software the more anomalies you make possible.
     
    • Like x 1
  13. 4EVar

    4EVar Member

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    That's the most worrying part. You THINK it's locked when it isn't and could be stolen.
     
    • Informative x 1
  14. andyaycw

    andyaycw Member

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    My driver side door/window was broken at one point and I had to resort to entering and exiting the car using the passenger side door.

    If I recall correctly, just shut down the car from the main center screen (full power down/turn off car or something to that effect), close the passenger door and use your fob to lock the car. That should do the trick.
     
    • Informative x 1
  15. 4EVar

    4EVar Member

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    I think it's easier to just open the driver door and raise your butt. Lol
     
  16. Shateam

    Shateam Member

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    Back it in?
     
  17. Tam

    Tam Well-Known Member

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    Of course, there's an elegant way to park so there's room for the driver's side and tell the passenger to follow and climb over to the driver's side to exit!
     
    • Funny x 1
  18. Russell

    Russell Supporting Member

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    Have them exit the car before you park.
     
  19. Tam

    Tam Well-Known Member

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    If there's a will there's a way.

    Might as well have all driver and passengers exit prior to parking then activate Autopark/summon.
     
  20. Dario_75D

    Dario_75D Member

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    Guys, you’re all missing the point here.
    If I realise that the car is going to remain open, I just need to get back on the car and open/close the driver door.
    The problem is when you DON’T realise that, because you get out of the car and press the fob to close, thinking it’s going to do the job.

    I hope somebody at Tesla is reading this so that the issue can be addressed, because it’s kinda nightmarish at the moment.
     
    • Like x 2
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