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Left Door Pillar Cam Fog Results In "Blocked Camera" Warning Message On Screen

ArtK

Member
Jun 1, 2020
222
197
NYS
After several days of mist and rain, today was sunny and warm. While driving this morning, a "Left Door Pillar Blocked View" warning message kept appearing on my screen, and when I got out of my MY LR non-Perf, I saw this foggy circle of droplets under the plastic overlying the lens. Clearly, there is a defective seal against moisture here, which is not so good.

Anyone else out there experiencing this?

20200814_093319.jpg
 
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We’ve had that with our Model S after extended rainy periods. Moisture builds up inside car, then condenses on cool exterior glass.

Use iPhone App “Controls” section to vent windows when it’s dry outside or vehicle is in garage. That allows interior moisture to escape.

My wife never uses Autopilot on her 3 so I don’t know how frequently it occurs on 3/Y.
 
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ArtK

Member
Jun 1, 2020
222
197
NYS
The MY, which I got on 7.18, will be going in for initial visit to the SC tomorrow to correct some delivery issues (a deep door ding, soiled or damaged headliner, minor paint defects) and I added this to the list. Will let you know what they say and do.
It never occurred to me that tweaking the car's climate controls might help dry out door pillar condensation, but I will definitely investigate!
 

ArtK

Member
Jun 1, 2020
222
197
NYS
I'm the OP, and this has happened five or six more times since posting about it in August. Always on the left side, and always after a rain or car wash. On Thursday, the Mobile Repair guys are coming to fix it. I will let you know what they do.
 
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Jacko

Member
Sep 17, 2020
74
36
portland, or
I'm the OP, and this has happened five or six more times since posting about it in August. Always on the left side, and always after a rain or car wash. On Thursday, the Mobile Repair guys are coming to fix it. I will let you know what they do.
I made an appt with the SC two weeks ago and sent them a photo that looked just like yours. Here was the response:

We received your message about the blocked B-pillar camera alerts. These alerts will come and go due to a variety of environmental conditions such as inner condensation, frost/dew, rain, road grime, humidity, etc and do not always point to a hardware/camera issue. Preconditioning your vehicle (heating it up in cold weather) using the Tesla app before a drive can combat the frequency of this alert. Do you have any other concerns or are you comfortable cancelling this appointment at this time?

I have to admit - they were right. We've had a very rainy/humid fall here and it was happening off and on, but since I've been preconditioning the car it has stopped. There is an extensive thread on this - on the MS forums - and some cameras/housings were replaced on the 2016-2018 MS. But most of the more recent complaints have been solved with preconditioning. My wife's 2018 MS has never had this issue...
 
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ArtK

Member
Jun 1, 2020
222
197
NYS
Thank you, @Jacko, for the valuable input. The SC told me on several past occasions that this was a common problem. But it only has occurred on the left side, three times in the past month, in fact. It seems to me that if it was a simple, unavoidable atmospheric phenomenon, it would happen bilaterally. And preconditioning to warm the area makes lots of sense, but avoids the fact that moisture is leaking into the left pillar camera housing, but not the right. I would prefer my car not do this, and have discussed it with service. They may come to my house and tell me there is little they can do. I hope they can solve it, but if not, I will precondition and hopefully it will help.
 
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Freewheeler

Vendor
Supporting Member
May 22, 2020
191
168
New York
This happens to me, too, but completely at random, not necessarily rain related, and sometimes after hours of driving. Always the left, nothing to report on visual inspection (condensation, etc.). SC dropping by next Wednesday to address. just started a month ago and now occurs more frequently. Will advise on my outcome, as well.
 

ArtK

Member
Jun 1, 2020
222
197
NYS
It wouldn’t happen bilateral because the sun is on different sides of you car and is affecting the cameras differently.

this happens to me occasion but the cameras clear up in a few minutes..

When I say it is not occurring bilaterally, I was did not mean both sides at the same time. I mean that no matter where or how I position my car, and often after the car wash, it ALWAYS occurs on the left. NEVER on the right. The problem occurs intermittently, but always on the left. Six times in the past two months.

The Mobile Service Center texted me to say this was a common problem and they would not be doing anything to address this issue.

The Mobile Technician came last Thursday to replace a piece of console trim under warranty, and told me that my condensation issues would not be addressed, since "It always clears up on it's own." He said my issue is extremely common, and that camera replacement generally does not solve it.
 
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