Something similar happened to me when I stopped at Temecula,CA to charge. Navigation directed me to a shopping center/mall. There was a parking garage as well as open parking lots. So, I was clearly confused where to go. On entering the very busy parking garage, I was again confused where to look for the supercharger. I had to drive through every section of the busy parking structure finally finding the charger at the top corner. There needs to be some more info available in the navigation to make this better.