I'm posting this in case anyone can help me understand why my Model S seems to want to eat my mother-in-law.
Short version: The rear liftgate has closed automatically on my wife and mother-in law several times without explanation.
Long version: Last weekend, my wife took my Model S out on her own for the first time so that she and her mother could go shopping. They came back with stories of how the rear liftgate tried to "eat" them by closing on them automatically. I figured they must have accidentally hit the key somehow or the jump seat button in the trunk (I have the third row seats) and didn't give it a lot of thought. I was honestly just happy that my wife was finally starting to warm up to the Model S after three months of ownership.
Skip to today - my wife and mother-in-law take the Model S shopping again. They made multiple stops throughout the day picking up stuff for my mother-in-law's new house without incident. When they get back to her (mother-in-law's) house, however, and attempt to unload their purchases all hell broke loose. While trying to unload their bags they say that the rear liftgate beeped and closed automatically on them several times. They had to keep opening the liftgate because it closed on them "at least ten times" according to them.
Unfortunately, I've yet see this behavior myself and we haven't been able to reproduce it.
I thought that perhaps the car was thinking that the key had gotten too far away and was trying to close and lock the car, but I haven't been able to make that happen.
My wife had the Tesla key in her bag along with her phone, so I thought that perhaps the phone could have been causing some interference but, again, haven't been able to reproduce.
I've grilled my wife for any variables that might have been different during these episodes, but she swears that all she's doing is putting the car in park, closing the door, opening the trunk via the rear liftgate button, and that's it.
For the moment they've nicknamed the car "Christine," and I'm totally flummoxed. If anyone out there has any ideas, I'd appreciate it.
(And, for the record, my mother-in-law is a perfectly lovely person whom I wish no ill will towards. So no, this isn't me attempting to get rid of a problem relative. ;-) )
Short version: The rear liftgate has closed automatically on my wife and mother-in law several times without explanation.
Long version: Last weekend, my wife took my Model S out on her own for the first time so that she and her mother could go shopping. They came back with stories of how the rear liftgate tried to "eat" them by closing on them automatically. I figured they must have accidentally hit the key somehow or the jump seat button in the trunk (I have the third row seats) and didn't give it a lot of thought. I was honestly just happy that my wife was finally starting to warm up to the Model S after three months of ownership.
Skip to today - my wife and mother-in-law take the Model S shopping again. They made multiple stops throughout the day picking up stuff for my mother-in-law's new house without incident. When they get back to her (mother-in-law's) house, however, and attempt to unload their purchases all hell broke loose. While trying to unload their bags they say that the rear liftgate beeped and closed automatically on them several times. They had to keep opening the liftgate because it closed on them "at least ten times" according to them.
Unfortunately, I've yet see this behavior myself and we haven't been able to reproduce it.
I thought that perhaps the car was thinking that the key had gotten too far away and was trying to close and lock the car, but I haven't been able to make that happen.
My wife had the Tesla key in her bag along with her phone, so I thought that perhaps the phone could have been causing some interference but, again, haven't been able to reproduce.
I've grilled my wife for any variables that might have been different during these episodes, but she swears that all she's doing is putting the car in park, closing the door, opening the trunk via the rear liftgate button, and that's it.
For the moment they've nicknamed the car "Christine," and I'm totally flummoxed. If anyone out there has any ideas, I'd appreciate it.
(And, for the record, my mother-in-law is a perfectly lovely person whom I wish no ill will towards. So no, this isn't me attempting to get rid of a problem relative. ;-) )