Hey everyone! Well it looks like the honeymoon is over. On March 22nd I picked up one of the best cars I've ever owned. A November 2015 Model S 85D. I love every minute of driving it until 2 days ago. After work on Monday (May 13th) I was driving home and went into settings to look at something. Once I clicked the settings menu the center screen froze and went black. I assumed it would restart on its own since I've read that a lot on the forums. It didn't come back on. I tried to reset it by pressing the 2 scroll wheels on the steering wheel for 15 seconds and nothing happened. I live in New York and lately all it does is rain. So the entire car fogged up. I couldn't find a customer service number so I chatted with Tesla customer service while I was pulled over. They couldn't connect to the car remotely and after I attempted more resets they pretty much said there was nothing they could do so I should either drive to a service center or call roadside assistance. I had to pick up my daughter from my wife's aunts house (I was already late since I sat on the side of the road for 30 minutes chatting with Tesla). When I picked her up I apologized and told her what happened. The uncle laughed and said "you should have bought American" which I thought was funny since it's built in California. I told him that, but he didn't seem to really care. On my way home I called roadside assistance and they asked me to perform different resets, but those didn't work. It was nice they pulled up the notes from my chat so I didn't have to go over everything again. They said they could have the car towed and an Uber for me, but I said I would drive to a service center since one is about 10 minutes from my house. I dropped my car off after hours and went back yesterday to pick up a loaner (pre-AP P85+). The service center staff was very nice and helpful. I was worried I was going to get some Enterprise rental, but they told me they rarely ever do that anymore. They even made sure the loaner was a similar battery size since I have the 85, and not a 60 or 75. (never seen the green in person, but I definitely liked it a lot) I still love my car. Nothing is perfect and cars break all the time. The car is under warranty so I am assuming I should walk away from this with a $0 bill. There were also recalls on the car so they said they would take care of that while the car is there. The one problem I had was the car was basically useless other than moving. I couldn't see out of any window since I couldn't turn on the defroster. I had to open most of the windows in the pouring rain which I was not a fan of doing. I think Tesla handled the situation the best they could. They couldn't connect to the car so they offered to have the car towed for no cost and get me home at no cost. I was given a comparable car as a loaner so I was happy (I wish it had AP, but I'll live). I'm assuming the module that logs data finally went out. Any ideas of how long it normally takes to have this replaced?