TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Live in Tucson/Flagstaff but service center in Scottsdale...free Ranger visits?

Discussion in 'Model S: Ordering, Production, Delivery' started by dweeks, Oct 18, 2014.

  1. dweeks

    dweeks Member

    Joined:
    Aug 26, 2014
    Messages:
    152
    Location:
    Flagstaff, AZ
    I sent this email to my adviser, but I have not yet heard back. I'd welcome any answers from the group!

    Dear xxxx,

    As I live in Tucson and Flagstaff both, I'm trying to get an understanding of when I would get Ranger service...

    Is ranger service free as part of a problem that makes the car not driveable covered under warranty?

    Or, are all ranger visits at my expense, regardless of the reason for the visit?

    As I live in Tucson and Flagstaff, and have a problem that renders the car not driveable to the Scottsdale service center, I need to have a clear understanding on how such a problem will be handled. Assume a reboot won't fix the issue.

    Best regards,
    David Weeks
     
  2. Bighorn

    Bighorn Member

    Joined:
    Jun 19, 2013
    Messages:
    481
    Location:
    WY
    I'm 425 miles from my service center. At least last year, ranger visits were free and I did not have a pre-paid service plan. Is this a hypothetical question or is your car inoperable? If it is inoperable, you should be able to get an answer post haste.
     
  3. dweeks

    dweeks Member

    Joined:
    Aug 26, 2014
    Messages:
    152
    Location:
    Flagstaff, AZ
    No, my car is not even built yet (grin). December delivery.

    I wants to make sure I know how service is handled IF the car is not drivable in Tucson or Flagstaff.
     
  4. Bighorn

    Bighorn Member

    Joined:
    Jun 19, 2013
    Messages:
    481
    Location:
    WY
    Typically people would get flat bedded for warranty work.
     
  5. dweeks

    dweeks Member

    Joined:
    Aug 26, 2014
    Messages:
    152
    Location:
    Flagstaff, AZ

    I heard back from the DS, and she confirmed that. She said Rangers usually do the annual inspection, and that costs $100..
     
  6. Bighorn

    Bighorn Member

    Joined:
    Jun 19, 2013
    Messages:
    481
    Location:
    WY
    You'll want to get your annual work done at a service center so they can do everything, efficiently. You obviously would lose out on an alignment and possibly tire rotation at your house--not sure what else.
     
  7. araxara

    araxara S-P85#3,218 X-90D#3,299

    Joined:
    May 11, 2012
    Messages:
    692
    Location:
    Tucson, AZ
    I'm in Tucson and have prepaid for the unlimited ranger service, so I'm not sure if this would apply to you, since you can no longer get that plan. I've had work done at my house, had the car trailered to Scottsdale and also driven up there myself. The easiest experience has always been my driving up. I don't mind waiting around for a few hours while they do their work. One time, they did drop of a loaner P85+ to my house, which I had for about a week. This was painless.

    I'm at about $45K miles now and my service plan is about to expire. I do have the additional 4 year extended warranty plan, but have not opted for purchasing the prepaid maintenance - it's also not available to me now. I would purchase it, if made available, because it will save me some money in the long run.
     

Share This Page