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"Loading Error" while streaming music

For the last 3-4 days I haven't been able to stream music from Tesla's streaming service.
I still have the 1 year premium connectivity and Netflix works fine but the music does not.

Anyone else ran into this?

I don't think it was the recent update because I had no issues for several days after the update was installed.
I'm connected on LTE according to the car.
I tried to hotspot from my phone and still get 'Loading Error'.

The car is barely 3 months old.
 

Tam

Well-Known Member
Nov 25, 2012
12,120
11,152
Visalia, CA
...I haven't been able to stream music from Tesla's streaming service...

"Loading Error" happens to me quite often with Slacker app. If I keep listening to the same"Favorite" it would eventually give me that error. I then just have to find another "Favorite" to play on and keep switching when it happens again. Sometimes that doesn't work then I just go to Tune-In and play something to make sure it works then I just switch back to Slacker. If that doesn't work, I just reboot the display. If that doesn't work, I just play my backup flash drive.
 
For the last 3-4 days I haven't been able to stream music from Tesla's streaming service.
I still have the 1 year premium connectivity and Netflix works fine but the music does not.

Anyone else ran into this?

I don't think it was the recent update because I had no issues for several days after the update was installed.
I'm connected on LTE according to the car.
I tried to hotspot from my phone and still get 'Loading Error'.

The car is barely 3 months old.
Same here! Usually it corrects itself on the next drive but it has not over the last three days. I tried turning my Bluetooth on and off and next I’m going to turn my phone off.
 
You user manual explains how to reboot the display (infotainment system). You hold the two scroll wheels on your steering until the screen goes dark. You then leave it a couple minutes to boot back. The car is drivable during that time but you have no feedback.

As for fixing, no. IMO It's either a LTE / server connectivity error or a software bug that prevents it from properly resuming when there are network issues. Because in a wireless connection, there are always errors and missing packets.
 
For the last 3-4 days I haven't been able to stream music from Tesla's streaming service.
I still have the 1 year premium connectivity and Netflix works fine but the music does not.

Anyone else ran into this?

I don't think it was the recent update because I had no issues for several days after the update was installed.
I'm connected on LTE according to the car.
I tried to hotspot from my phone and still get 'Loading Error'.

The car is barely 3 months old.
I have the same issue, by chance can you tell me how you resolved it?
 
For the last 3-4 days I haven't been able to stream music from Tesla's streaming service.
I still have the 1 year premium connectivity and Netflix works fine but the music does not.

Anyone else ran into this?

I don't think it was the recent update because I had no issues for several days after the update was installed.
I'm connected on LTE according to the car.
I tried to hotspot from my phone and still get 'Loading Error'.

The car is barely 3 months old.
Try 2 button salute. This happen to me one day recently. None of the streaming stuff worked, Slacker, TuneIn or Tidal. The 2 button reset fixed it.
 

jsgy

New Member
Feb 20, 2022
1
0
USA
I have the same problem of loading errors with some tune-in podcasts. It has gotten worse during the past month. Some podcasts work fine and others never load. Haven’t seen a pattern yet. Anyone find a solution to perpetually loading tune-in podcasts (aka the spinning reload icon)?
 

sfRonH

Model Y received 2022-May
Jun 4, 2022
55
27
San Francisco CA USA
You user manual explains how to reboot the display (infotainment system). You hold the two scroll wheels on your steering until the screen goes dark. You then leave it a couple minutes to boot back. The car is drivable during that time but you have no feedback.

As for fixing, no. IMO It's either a LTE / server connectivity error or a software bug that prevents it from properly resuming when there are network issues. Because in a wireless connection, there are always errors and missing packets.
Thanks for specifics. Finding it in the user manual Is hard. No “reboot”, not under screen displays or entertainment.
 

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