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Best to check with SC when you get the loaner.Return policy once the service completed on your car? Is it same day after SvC calls you?
Every single time I've had a loaner I was told that tolls and supercharging are on Tesla's dime.
I have FUSC so supercharging has always been included with loaners. Tolls are not. The loaner was through enterprise and I got a violation billed to me(from enterprise). It was cleared up when I added the license plate number to my account for the week I had the loaner.
As others have said it varies by location. Some locations have tesla fleet cars, some have enterprise cars.
Tesla does not own the car (Enterprise does), but it is a Model S.Thanks. Enterprise loaner are always non-Tesla cars?
No. I had an enterprise loaner and it was a 2018 S75D. My sc just happen to be out of loaners.Thanks. Enterprise loaner are always non-Tesla cars?
They don't, my guess is this is one service manager's way to alleviate loaner demand, to scare people away. It's an unacceptable way to go about it, and they should get their hand slapped.My brother called the Van Nuys SC to take his model 3 in for a warranty repair and was told that if he wanted a "loaner" it would cost him $100! When did Tesla start charging for loaners?